Technical Service Trainee - Automotive Coatings

Think of this as your personal pit crew training - but instead of changing tires in 2.4 seconds, you'll be mastering the art of technical problem-solving and customer service excellence!

Join PPG as a Technical Service Trainee in our Automotive OEM division and embark on a comprehensive training journey designed to develop your technical expertise and customer service skills. This structured program will prepare you for a successful career in technical service, where you'll play a crucial role in supporting our products, resolving customer challenges, and ensuring exceptional service delivery.

What You'll Do

Training & Development

• Participate in a comprehensive rotational training program across multiple departments to gain broad business understanding and strategic insights
• Learn from experienced technical service professionals in diagnosing and resolving complex customer technical issues
• Master the use of diagnostic tools, software, and specialized equipment essential to technical service operations
• Engage in leadership development workshops, seminars, and mentoring sessions to build management and interpersonal capabilities

Customer Service Excellence

• Develop effective communication skills to understand customer technical problems and provide timely, clear updates
• Learn to maintain a customer-oriented mindset with unwavering focus on service excellence
• Build strong professional relationships with customers and internal stakeholders

Technical Problem-Solving

• Collaborate with cross-functional teams including engineering, sales, and quality assurance to escalate and resolve complex technical challenges
• Analyze business challenges and propose innovative solutions under senior leadership guidance
• Stay current with industry trends, emerging technologies, and technical service best practices

Professional Growth

• Prepare and deliver presentations to stakeholders, demonstrating insights and program progress
• Participate in continuous improvement initiatives to enhance service delivery processes
• Build a robust professional network within PPG and the broader industry
• Continuously seek feedback and demonstrate commitment to personal and professional development

What We're Looking For

Education & Experience

• Bachelor's degree in Business, Engineering, or related field (advanced degrees or certifications are a plus)
• Prior internship or relevant industry experience is advantageous
• Proficiency in computers and common software applications

Personal Attributes

• Customer-focused mindset with commitment to service excellence
• Commitment to adhering to company policies, safety standards, and quality procedures

Salary range for this position will be between 50,000 to 65,000 with a 2.5% bonus potential.

Why Choose PPG?

This trainee position offers an exceptional opportunity to launch your career with a global leader in coatings and specialty materials. You'll receive comprehensive training, mentorship from industry experts, and exposure to diverse business functions that will accelerate your professional growth.

Ready to Start Your Journey?

If you're passionate about technical service, customer satisfaction, and continuous learning, we want to hear from you. Apply today to join PPG's Technical Service Trainee program and build the foundation for a rewarding career in automotive technical services.

PPG /PPG