EVV Agent

EVV Agent / Personal Care Services

Location: Remote in Texas

Position: EVV Agent

Job ID: 74474

Position Type: Full-time

Remote/Virtual Position: Yes, must reside in the state of Texas

Shift: Monday - Friday

Hours: 8am-5pm CST

Salary: $15.00 /hr

Bilingual skills in Spanish strongly preferred

Reimagining Your Career in Corporate Healthcare: Caring for others is more than what you do - it's who you are.At AccentCare, you'll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You'll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care.We're proud to be named one of America's Greatest Workplaces 2025by Newsweek - a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we're building together.

Be the Best EVV Agency You Can Be: If you meet these qualifications, we want to meet you!

• High school diploma or GED
• Minimum 1 year customer service experience required
• Analytical:able to resolve some complex or non-routine situations.
• Able to use email to send clear and accurate communication with their counterparts in the branches and data entry.

Responsibilities: As a EVV Agent, you will:

• Answer and resolve inbound customer calls
• Basic Microsoft Word & Excel skills are necessary for success in this role

Our Investment in You: Caring for others starts with caring for you. We're committed to fostering a purpose-driven workplace where you feel supported, and that means prioritizing your physical, financial and mental well-being.

Our benefits include:

• Medical, dental and vision coverage
• Paid time off and paid holidays
• Professional development opportunities
• Company-matching 401(k)
• Flexible spending and health savings accounts
• Wellness offerings such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app
• Programs to celebrate achievements, milestones and fellow employees
• And more!

Come As You Are: At AccentCare, you're part of a community that cares - for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.