Senior Facilities Manager

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Senior Facilities Manager will serve as the primary strategic point of contact responsible for facilities management operations across multiple sites, working closely with Regional Leadership and the Corporate Real Estate team to deliver comprehensive facility management services. This role will lead facilities operations, manage team members, coordinate complex tenant requirements, and drive service excellence while ensuring stakeholder satisfaction.

• Lead strategic planning and execution of short and long-term facilities projects in collaboration with the Area Manager and senior leadership for the client portfolio.
• Develop, implement, and continuously improve innovative programs, processes, and procedures that optimize operational efficiency, reduce costs, and enhance productivity through strategic partnerships with Facility Management Leadership and client stakeholders.
• Direct comprehensive monthly, quarterly, and annual reporting frameworks, ensuring accurate performance metrics and insights for client decision-making.
• Manage the development, oversight, and optimization of capital and operating expense budgets across multiple facilities, maintaining close collaboration with client representatives and finance teams.
• Lead cost reduction initiatives and value engineering opportunities while maintaining or improving service quality standards.
• Provide strategic financial analysis including monthly and quarterly variance reporting on all operating budgets for each property, with actionable recommendations for performance improvement.
• Lead the development and implementation of annual management plans for all buildings within the assigned area, incorporating best practices and continuous improvement initiatives.
• Ensure seamless day-to-day operations, communications, and fulfillment of requirements for corporate tenant areas across the portfolio.
• Oversee preparation and delivery of comprehensive tenant financial reports, including billing reconciliation, credits, operating expense statements, and budget forecasting for both client and corporate tenants.
• Mentor and develop facilities staff, providing leadership, guidance, and professional development opportunities.
• Serve as escalation point for critical facilities issues, ensuring rapid response and resolution.

• Minimum of 8 years progressive industry experience in corporate facilities management, third-party service providers, or facilities consulting roles, with at least 3 years in a leadership capacity.
• Proven track record of managing large-scale facilities operations and leading cross-functional teams within matrixed organizations, with demonstrated oversight of both technical and administrative staff.
• Exceptional verbal and written communication skills with ability to influence and engage senior stakeholders.
• Advanced presentation and facilitation skills for executive-level audiences.
• Expert proficiency in MS Office Suite and MS SharePoint for collaboration and reporting.
• Advanced knowledge of CMMS/Work Order systems with ability to optimize platform utilization and reporting capabilities.
• Demonstrated ability to supervise and evaluate vendor performance during standard and non-standard hours, including weekends and emergency situations.
• Budget management experience
• Extensive critical environment and laboratory facilities experience, including understanding of specialized systems and compliance requirements.

• Bachelor's degree in Engineering, Facilities Management, Business Administration, or related field
• Comprehensive knowledge of commercial real estate operations, telecommunications infrastructure, workplace strategy, furniture systems, accounting principles, and building systems integration.
• Experience managing multiple facilities with diverse functional requirements across a regional or national portfolio.
• Professional certifications such as CFM (Certified Facility Manager), FMP (Facility Management Professional), PMP (Project Management Professional), or LEED AP.
• Experience with sustainability initiatives and ESG (Environmental, Social, Governance) reporting.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.