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Ambient Assistant Program Manager

University of California - San Francisco
United States, California, San Francisco
1 Daniel Burnham Court (Show on map)
Apr 07, 2026
The Ambient Assistant Project Manager is responsible for leading the expansion, deployment, and operational oversight of AI-powered ambient assistant solutions at UCSF Health using advanced technical project management frameworks. This role involves strategic planning, program execution, vendor management, and cross-functional collaboration to ensure AI scribe technologies enhance clinical workflows and provider efficiency. The Project Manager partners with clinical, IT, informatics, and operational leaders to scale AI documentation tools, oversee feature rollouts, and ensure compliance with AI governance and regulatory policies. Additionally, the role involves performance monitoring, optimization strategies, and change management to drive adoption and maximize the impact of AI-powered solutions in healthcare delivery.
Required Qualifications
Bachelor's degree in health care information technology, computer science, or related area, and/or equivalent combination of experience/training.3 years of relevant work experienceExtensive experience managing clinical technology programs with a focus on AI, EHR integration, and workflow optimization.Advanced analytical skills and expertise in documentation and reporting, with the ability to apply metrics, plan and implement testing systems, collect and analyze performance data, and produce substantive reports and analyses for management use.Advanced ability to serve as a technical leader and information resource, and to work collaboratively with key personnel and management, providing guidance and recommendations on systems, improvements, upgrades, and industry advances and trends.Deep understanding of health IT systems, particularly Epic, and the intersection of AI with clinical workflows.Ability to apply advanced problem-resolution skills to highly complex issues, quickly diagnose problems, and develop, test, and implement appropriate and effective solutions in a timely manner using a team-based approachAdvanced interpersonal communication skills to effectively train, support, and collaborate productively with clinical users and key stakeholders at all professional and technical levels.Strong organizational and project management skills, including developing strategic roadmaps, vendor coordination, and operational readiness.Effective skill at tracking effort and project progress. Demonstrated highly advanced organization and project management skills. Demonstrated strong conceptual and planning skills to analyze projects of broad and diverse scope. Understands the cost impact of projects, project tracking tools and metrics.Advanced written and verbal communications skills to convey highly technical information and instructions to all levels of clinical users and staff in a specific, clear, and concise manner.Ability to interpret complex data to track program performance and drive decision-making.Exceptional stakeholder engagement and change management skills, with experience working across clinical, IT, and administrative teams.


Preferred Qualifications
Knowledge of AI governance, bias mitigation, and regulatory compliance in healthcare settings.Advanced degree in healthcare administration, clinical informatics, or related field.Project Management certification
About UCSF
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.
Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here.
Join us to find a rewarding career contributing to improving healthcare worldwide.
Equal Employment Opportunity
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Salary Information


The final salary and offer components are subject to additional approvals based on UC policy.


Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.


To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Required Qualifications
* Bachelor's degree in healthcare information technology, computer science, or related area; and/or equivalent combination of experience/training
* 3 years of relevant work experience
* Extensive experience managing clinical technology programs, including AI, EHR integration, and workflow optimization
* Advanced analytical skills with expertise in documentation and reporting, including applying metrics, designing and implementing testing systems, analyzing performance data, and producing reports for management
* Advanced ability to serve as a technical leader and resource, collaborating with stakeholders to provide guidance on systems, improvements, upgrades, and industry trends
* Deep understanding of health IT systems, particularly Epic, and the integration of AI within clinical workflows
* Advanced problem-solving skills with the ability to diagnose complex issues and develop, test, and implement effective solutions using a team-based approach
* Advanced interpersonal and communication skills to train, support, and collaborate with clinical users and stakeholders at all levels
* Strong organizational and project management skills, including strategic roadmap development, vendor coordination, and operational readiness
* Demonstrated ability to track project progress, analyze project scope, and understand cost impacts using project tracking tools and metrics
* Advanced written and verbal communication skills to convey technical information clearly to diverse audiences
* Ability to interpret complex data to monitor program performance and support decision-making
* Exceptional stakeholder engagement and change management skills across clinical, IT, and administrative teams

Preferred Qualifications
* Knowledge of AI governance, bias mitigation, and regulatory compliance in healthcare
* Advanced degree in healthcare administration, clinical informatics, or related field
* Project Management certification

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