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Volunteer Services Program Assistant

University of California - San Francisco
United States, California, San Francisco
1 Daniel Burnham Court (Show on map)
Apr 07, 2026
Responsibilities: Serve as a back-up to the reception area by answering phones, triaging patient staff and community requests and assisting with walk-in inquiries. Assist with training and delegating patient requests to office volunteers. Assist with order supplies and maintaining department supply. Assist in maintaining flow of paperwork and insure files are complete for each volunteer according to TJC, HIPAA, Infection Control, Accident and Liability and Occupational Health standards Assist with collecting and maintaining data for statistical reports Entering volunteer data in the volunteer data base and printing reports as needed Maintain and organize all work spaces in Volunteer Office especially in the storage area and front reception area Assist with special projects and events Responsibilities: Serve as a back-up to the reception area by answering phones, triaging patient staff and community requests and assisting with walk-in inquiries. Assist with training and delegating patient requests to office volunteers. Assist with order supplies and maintaining department supply. Assist in maintaining flow of paperwork and insure files are complete for each volunteer according to TJC, HIPAA, Infection Control, Accident and Liability and Occupational Health standards Assist with collecting and maintaining data for statistical reports Entering volunteer data in the volunteer data base and printing reports as needed Maintain and organize all work spaces in Volunteer Office especially in the storage area and front reception area Assist with special projects and events Required Qualifications: 2 years college or equivalent Six months office/clerical experience or equivalent training Excellent customer service and communication skills Knowledge of standard computer programs, Word, Excel, and Outlook Detail oriented and basic organizational skills Preferred Qualifications: Experience in a hospital setting with emphasis on working with volunteers Required Qualifications: 2 years college or equivalent Six months office/clerical experience or equivalent training Excellent customer service and communication skills Knowledge of standard computer programs, Word, Excel, and Outlook Detail oriented and basic organizational skills Preferred Qualifications: Experience in a hospital setting with emphasis on working with volunteers