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Network Operations Analyst

Spectraforce Technologies
United States, California, Fairfield
Apr 07, 2026
Network Operations Analyst

12 Months

Fairfield, CA 94533

Work Schedule: 10 hours per day, 4 days per week (4/10)

Job Responsibilities

  • This role monitors the network systems and application events.
  • Monitor network devices, interfaces and applications through intelligent devices and automated programs as directed.
  • Create tickets, incidents & work orders, service requests and assignments as directed.
  • Issue initial outage notification event communications as directed.
  • Isolate and correlate multiple customer issues identified with alarms / alerts received to eliminate duplication of events as instructed.
  • Network/System/Application monitoring & Scheduling alarms & alerts based on Eyes on Glass, Initial Outage Management, Notifications, 7x24 hour support.


Skills Required/Desired

  • HS Diploma or equivalent work experience
  • AA in Information Technology or related field or equivalent work experience desired.
  • Basic knowledge of network protocols, software applications, or operating support systems desired.
  • May require certification applicable to the technology being supported.
  • 1 year experience in telecommunication, internet, or network operation center environments desired.
  • Previous experience working in ticket management systems/ applications (i.e., SMC Remedy), monitoring network devices or software operating systems desired.


Additional desires:

  • Qualitative and quantitative analytic & problem-solving skills
  • Ability to learn new concepts quickly
  • Advanced verbal and written communication skills
  • Proficient in Microsoft Excel and Word
  • Can work independently or as part of a team
  • Must be available to work a varied shift schedule in a 7 X 24-hour operations center environment
  • May require some local traveling for training, meeting, etc.
  • Able to support shift schedules as required to meet business needs.

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