Mortgage Closing Coordinator

POSITION SUMMARY

The Mortgage Closing Coordinator is responsible for ensuring timely and accurate mortgage loan closings by preparing closing packages, following up on final conditions, disbursement of funds and pre-preparation of the file for delivery to the appropriate investor.

POSITION RESPONSIBILITIES

• Coordinate and execute timely, accurate closings for mortgage loans.
• Review loan files for completeness and accuracy, ensuring all pre-closing and prior-to-closing conditions are satisfied.
• Confirm system data aligns with loan file details (e.g., borrower info, loan terms).
• Prepare and deliver closing packages with clear instructions to title companies.
• Resolve closing-related issues promptly to avoid delays.
• Review closed loan packages to confirm all conditions and fees are met.
• Maintain working knowledge of Portfolio, WHEDA, and Secondary Market (FNMA) loan guidelines.
• Collaborate with settlement agents to resolve issues and balance disclosures.
• Submit closed loan packages for investor funding and disburse funds appropriately.
• Track final documents and maintain organized permanent loan files.
• Process funding wires and enter loan data into the core system as needed.
• Ensure compliance with BSA/AML, OFAC, TRID, and all applicable regulations.
• Review and validate loan closing fees; coordinate with loan officers on redisclosures.
• Support hybrid closings and utilize SnapDocs effectively.
• Maintain a professional, member-focused approach and uphold confidentiality.
• Complete required training and adhere to all credit union policies and procedures.
• Perform additional duties as assigned.

EDUCATION AND EXPERIENCE

• High school diploma or equivalent.
• One to three years' related experience and/or training.
• An equivalent combination of experience and education will be considered.

KEY COMPETENCIES

• Possess a working knowledge of conventional, FHA, FNMA and other loan programs offered by the credit union and the documentation for processing, obtaining underwriting approval and secondary market stability (if applicable).
• Knowledge of principles and processes for providing member and personal services. This includes member needs assessment, meeting quality standards for services, and evaluation of member satisfaction.
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Excellent communication, organization, and decision-making skills.
• Communicate effectively in writing as appropriate for the needs of the audience.
• Use computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Work Environment: Business office, the noise level in the work environment is usually quiet to moderate.
• Physical Requirements: Ability to sit or stand at a desk much of the workday; talk or hear; stand or walk occasionally. While performing the duties of this job, the team member is typically utilizing a computer, keyboard and phone. May occasionally reach with hands and arms; stoop, kneel, and crouch. The team member may occasionally lift and move up to 30 pounds.

WHAT DO WE OFFER?

BENEFITS

• Medical, dental and vision insurances
• Supplemental insurances
• Pre-tax and Roth 401(k) Safe Harbor options
• Flexible spending accounts
• Health Savings Account (HSA)
• Paid time off (PTO)
• Paid holidays, including birthday
• Bereavement and pet leave
• Basic Life/AD&D, short-term and long-term disability coverage at no cost
• Voluntary Life/AD&D
• Employee Assistance Program

The above information has been designed to indicate the general nature and level of work performed by persons within this job this job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all the duties, responsibilities, and qualifications required of persons assigned to this job. Additional duties may be required to perform the job effectively.