IT Manager

LHB is seeking a strategic, hands-on, and customer focused Director to lead the technological functions within our architecture and engineering operations. This is a hybrid position based in our Duluth or Minneapolis locations. This highly impactful role is responsible for developing and executing a technology strategy that supports digital transformation, business growth, design efficiency, and operational continuity. The Director will oversee infrastructure, cybersecurity, and all technology services across the organization-ensuring secure, reliable, and high-performance systems that meet the unique demands of a design-driven environment.

This role is approximately 50% strategic leadership and 50% operations/technical oversight. We are looking for a driven person willing to take ownership and grow the department from a supporting role to an integrated partner in design workflows, business modernization, and company-wide innovation. Our Core Values focus on healthy relationships and listening first as the foundation of excellence in quality, creativity, and design. You will be empowering people to make work easier, continually improve processes, and provide quality service to our staff and clients.

Position Summary

The responsibilities of this position will include but are not limited to:

Technology Leadership

Collaborate with leadership to define company and department technology objectives, enforce policies, and ensure alignment with business priorities
• Lead the development and execution of LHB's strategic technology plans to support organizational goals and operational efficiency
• Conduct research and cost benefit analysis to assess and recommend hardware/software solutions aligned with business strategy
• Lead the evaluation and implementation of AI tools that enhance design workflows, automation, and business operations

Team Management

• Lead and mentor IT staff, fostering a collaborative and service-oriented culture
• Support professional development and ongoing training of the IT team
• Manage technology projects-defining key actions, responsibilities, budgets, and deadlines.
• Coordinate and deliver training and development for technical proficiency in technology across departments.

Infrastructure, Systems, and Software Management

• Oversee the maintenance and optimization of technology infrastructure, including network systems, communications, teleconferencing systems, servers and cloud platforms, ensuring systems are current, effective, compliant, and accessible to all users.
• Work with software managers to develop a firm-wide software strategy, manage software implementation, deployments, updates and renewals, and ensure overall software performance.
• Assist with integration of enterprise ERP systems (e.g., Deltek Vantagepoint, UKG, Newforma, Microsoft365).
• Collaborate with in-house BIM and CAD Managers to ensure high functionality and performance of applicable design software/tools (e.g., Revit, AutoCAD, Bentley, ArcGIS, Bluebeam). Manage CAD/BIM software deployments and updates
• Evaluate emerging technologies and present recommendations to leadership
• Ensure appropriate documentation is maintained on all systems.
• Develop and maintain IT policies and procedures.

Security and Compliance

• Work with LHB's Managed Service Provider to ensure compliance with cybersecurity and regulatory standards, including NIST, CMMC, and industry-specific frameworks.
• Maintain disaster recovery and information security protocols to safeguard assets.
• Work with LHB's Managed Service Provider to conduct regular audits and risk assessments
• Work with LHB's Managed Service Provider to maintain appropriate backup systems to ensure business continuity in the event of disruptions to our systems and offices

Vendor and Budget Oversight

• Manage relationships with external managed service providers and vendors and engage as needed ensure service level expectations are met
• Develop and manage technology budgets, forecast resource needs, and oversee expenditure.

Minimum Qualifications

• Bachelor's degree in Computer Science, Information Technology, Business/Data Analytics, Engineering or related field.
• 7+ years of IT experience
• 2+ years supervisory experience.
• Periodic travel between LHB office locations

Preferred Qualifications

• Proven experience with IT operations, system administration, system engineering, software/web development, or business/data analytics within architecture, engineering, construction, or design focused firm.
• Technical expertise in design software (Revit, AutoCAD, ArcGIS, Bluebeam), ERP systems, Windows Server OS, network infrastructure, and communication systems.

Salary Range

• This position's anticipated base salary range is $137,000 - $168,000 This position is eligible for year-end bonuses. Offer will be determined based on the selected candidate's experience, knowledge, skills and abilities, as well as internal equity among our team.

Benefits

• Hybrid Work Environment
• Paid Holidays
• Paid Time Off
• Medical and Dental
• HSA/FSA (Medical, Dependent Care, Parking Transportation)
• Basic Life and AD&D
• 401(k) with Company Match
• Employee Assistance Program
• Employee-Owned Company/Opportunities to become a Shareholder

Required Submittals

• Resume
• Cover Letter

About LHB

Founded in Duluth in 1966, LHB is a multidisciplinary architecture, engineering, and planning firm that delivers integrated, creative, and high-performance design solutions for buildings, sites, and infrastructure. We specialize in commercial, education, government, healthcare, housing, public works, industrial, and energy projects and maintain four regional offices in Minnesota and Wisconsin. LHB is consistently recognized as a Top Workplace by USA TODAY and the Minnesota Star Tribune, with multiple culture excellence awards across employee experience categories.

LHB does not sponsor applicants for work visas

Equal Opportunity Employer/Veterans/Disabled