Director of Internal Communications

Essential Responsibilities:

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

• Provide leadership on the development and distribution of written, oral and electronic communication in order to proactively deliver the organization's key messages to a wide variety of internal stakeholders, utilizing best practices for internal campaign development.
• Strongly partners and collaborates with Human Resources to execute strategic and inspirational employee and leadership communications.
• Strongly partners and collaborates with Human Resources to develop, directs and manages employer branding and marketing campaigns, including recruitment marketing.
• Directs and manages digital marketing strategy for non-clinical initiatives.
• Independently develops and manages relationships across the health system at all levels of leadership and team in order to execute on effective internal communications plans.
• Leads the generation of significant internal story telling with the primary purpose of building understanding, buy-in and ambassadorship in the strategic direction of OU Health.
• Develops/manages internal marketing campaigns that serve to create awareness and understanding about the system.
• Manages issues/crises internally to protect and enhance the healthcare enterprise's reputation among key stakeholders while coordinating and connecting communications across media relations and digital media (employees, leaders, board).
• Partners with the Chief Marketing and Growth Officer and departmental leaders to develop and manage the implementation of CEO communications.
• Develops, directs and manages an innovative and aggressive internal communications channel strategy.
• Oversee the use of style guides and brand standard references for all communications.
• Develops, oversees and executes 24/7 call coverage for internal communications.
• Ensures timely reporting of metrics demonstrating effectiveness and ongoing management of internal campaigns.
• Assists the Vice President of Digital Media and Content Strategy on developing and maintaining an overall strategic internal communications plan for the system and digital marketing programming for Human Resources.
• Represents the department as a key marketing management point of contact for all day-to-day aspects of the healthcare enterprise.
• Provides leadership on delegated initiatives as assigned.

General Responsibilities:

• Performs other duties as assigned

Minimum Qualifications:

Education: Bachelor's degree preferably in public relations, communications or journalism.

Experience: Minimum of five years of leadership experience required and a diverse background of leading marketing efforts. An equivalent amount of education or experience may be substituted for minimum experience requirements.

License(s)/Certification(s)/Registration(s) Required:

Knowledge, Skills, and Abilities:

• High level of personal and professional integrity and trustworthiness with strong work ethic and the ability to work independently with minimal direction.
• Excellent communication and presentation skills.
• Ability to develop and manage a high-performance team focused on accountability and meeting and exceeding expectations.
• This position requires problem solving skills, critical thinking skills, and the ability to multi-task.
• Strategic, critical but creative thinker, strong business sense and community relations skills.
• Ability to lead, create and work within cross-functional team environments.
• Senior level marketing professional with a proven track record of success managing complex multi discipline service lines.
• Knowledge and experience in negotiating communications with external stakeholders.