Senior Technical Alliance Manager (Seattle Area Preferred)

The Senior TAM owns three interconnected outcomes:

Solution Play Architecture: Identify design and validate integration and solution plays that combine Hyland capabilities with AWS-native services and complementary ISV technologies - creating differentiated offerings that AWS field sellers can confidently recommend and customers can readily deploy.

• Technical Collaboration Direction: Lead and direct the execution of joint technical initiatives between Hyland and AWS - ensuring that co-build projects funded POCs FTR completions and competency attainments are delivered on schedule and to the standard that deepens AWS's investment in the partnership.

• Platform Alignment and Roadmap Influence: Serve as the connective tissue between AWS's evolving service roadmap and Hyland's product strategy - surfacing integration opportunities early advising the CPO CTO and Hyland's Product and Technology teams on technically strategic alignment decisions and ensuring Hyland appears in AWS reference architectures before competitors do.

  Key Responsibilities

  Solution Architecture and Integration Design

  • Map Hyland's content services intelligent automation and AI capabilities against the full AWS service portfolio to identify high-value native integration opportunities.

  • Design multi-ISV solution plays that layer Hyland solutions alongside AWS-native services and complementary ISV capabilities (e.g. Snowflake Salesforce MongoDB Workday etc) to create architecturally coherent jointly co-sellable offerings.

  • Produce reference architectures solution briefs and integration blueprints that AWS Solution Architects can use directly in customer engagements and that qualify for inclusion in AWS industry reference architecture libraries.

  • Evaluate new AWS service launches for partnership relevance providing Alliances and Product Management leadership with a prioritized integration roadmap recommendation on a quarterly basis.

  Technical Collaboration Leadership

  • Direct the technical workstreams of Hyland's AWS co-build initiatives - setting scope driving accountability and resolving architectural decisions across internal engineering teams and AWS partner solution architect counterparts.

  • Own the end-to-end delivery of AWS-funded technical programs: POC engagements Innovation Sandbox activations migration acceleration grants and ISV Accelerate technical milestones. Ensure each funded program results in a deployable artifact a Marketplace-ready offering or a documented co-sell asset.

  • Lead Hyland's Foundational Technical Review (FTR) and AWS Well-Architected Review processes coordinating engineering input and driving completion on timelines that align with SCA KPI commitments.

  • Manage the technical roadmap for Hyland's AWS Marketplace listings that align with delivering excellent customer experiences and easily managed and reportable outcomes working in close coordination with the AWS Partner Operations Specialist.

  AWS Competency and Program Strategy

  • Own Hyland's AWS Competency attainment strategy - identifying the competencies with the highest buyer signal value in Hyland's target verticals (e.g. Healthcare Financial Services Public Sector Machine Learning) and building the technical evidence packages required for validation.

  • Serve as Hyland's primary technical interface with AWS Partner Solution Architects Specialist Solution Architects (AI/ML Security Data) and the ISV Accelerate technical team - building relationships that give Hyland early access to roadmap intelligence and co-build opportunities.

  • Track the AWS APN technical program landscape for new certifications industry blueprints and reference architecture programs that represent visibility opportunities for Hyland and ensure Hyland's participation is prioritized where competitive displacement risk is highest.

  Internal Technical Enablement and CPO Advisory

  • Provide quarterly briefings to Hyland Product Management Leadership on AWS service roadmap developments competitor AWS integration activity and recommended platform alignment decisions with material GTM implications.

  • Partner with product management and engineering to translate AWS integration opportunities into a prioritized technical backlog providing the business case framing (co-sell impact competency attainment Marketplace discoverability) that enables product prioritization decisions.

  • Develop and maintain a tiered IP governance framework in collaboration with the CPO that defines what Hyland technical information can be shared with AWS at each level of the partnership - ensuring the organization shares what accelerates the partnership while protecting core product IP and unreleased roadmap.

  • Enable Hyland's pre-sales and solutions engineering teams with AWS-aligned technical positioning objection handling guidance and joint solution architectures that improve win rates in AWS co-sell opportunities.

  Field Engagement and Customer Technical Support

  • Engage directly in strategic co-sell opportunities where deep AWS technical expertise is required to advance or close the deal - presenting joint architectures to customer CTOs cloud architects and procurement technical reviewers.

  • Identify and cultivate relationships with AWS ISV partners whose capabilities complement Hyland's platform with the goal of building formally validated joint solution plays that appear in AWS Marketplace and ISV partner ecosystem materials.

  • Represent Hyland in AWS-led technical forums Partner Advisory Councils industry solution days and at AWS re:Invent and Summit events - building Hyland's technical brand within the AWS field organization.