Senior Project Manager - Center for Pediatric and Maternal Value

At Lucile Packard Children's Hospital Stanford, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.

Job ID: P143043-2581

JOB SUMMARY

This paragraph summarizes the general nature, level and purpose of the job.

This role provides enterprise-level leadership, strategic execution, and operational oversight for complex, cross-cutting hospital and academic programs focused on quality improvement, safety, patient experience, health equity, and value-based care. This position functions as an execution partner for highly complex programs led by the CQO and VP, translating strategic priorities into actionable programs, ensuring disciplined implementation, and aligning clinicians, data, and operations to achieve measurable improvements in outcomes. The role requires exceptional executive function, change management capability, and the ability to operate effectively across clinical, analytical, operational, and governance domains in a highly matrixed environment.

Provides program/project management on some of the most visible and complex healthcare initiatives for Stanford Medicine Children's Health. Builds long term relationships and forms interdisciplinary teams that include participation from patient care, research and education mission areas. Functions with full authority for the execution and delivery of strategic program & portfolio objectives and deliverables; providing recommendations on scope, schedule, resources, budget and risks. This role provides enterprise-level leadership, strategic execution, and operational oversight for complex, cross-cutting hospital and academic programs focused on quality improvement, safety, patient experience, health equity, and value-based care.

This position functions as an execution partner for highly complex programs, translating strategic priorities into actionable programs, ensuring disciplined implementation, and aligning clinicians, data, and operations to achieve measurable improvements in outcomes. The role requires exceptional executive function, change management capability, and the ability to operate effectively across clinical, analytical, operational, and governance domains in a highly matrixed environment.

Core Responsibilities:

To direct and integrate complex programs and initiatives in consultation with senior leadership within CPMV. Provide end-to-end leadership for strategy development, program design, implementation, performance monitoring, and sustainability across hospital- and system-level initiatives that rely on data, analytics, clinician engagement, and continuous improvement methodologies.

• Lead execution and ongoing monitoring for high-impact programs related to quality improvement, patient safety, patient experience, health equity, and value-based pediatric and maternal care.
• Translate priorities into clearly defined roadmaps, governance structures, performance metrics, and implementation plans.
• Develop new programs and evolve existing initiatives from concept through full implementation and operationalization, ensuring alignment with institutional strategy and regulatory requirements.

• Oversee a portfolio of complex, interdependent initiatives that span departments, clinical services, research, informatics, and operations.
• Apply rigorous program and project management disciplines, including scope definition, milestones, dependencies, risk management, and issue resolution.
• Establish mechanisms for performance management, including dashboards, reporting structures, and executive updates.
• Ensure programs deliver measurable improvements in quality, safety, equity, experience, and value.

• Partner closely with analytics, informatics, and data governance teams to ensure high-quality, reliable data is translated into actionable insights for clinicians and leaders.
• Support the development and use of common data models, performance measurement frameworks, and learning health system approaches.
• Facilitate effective collaboration between clinicians, data scientists, and operational leaders to drive evidence-based improvement.

• Oversee compliance with institutional policies, regulatory requirements, and external partnership obligations.

• Develop and oversee program budgets, including forecasting, monitoring, and variance analysis.
• Guide resource allocation decisions across staff, analytics, and operational investments.
• Ensure efficient and responsible stewardship of funds while advancing strategic objectives.

ESSENTIAL FUNCTIONS

The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.

Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

Must perform all duties and responsibilities in accordance with the hospital's policies and procedures, including its Service Standards and its Code of Conduct.

*Provides program/project management on some of the most visible and complex healthcare initiatives for Stanford Medicine Children's Health.

*Builds long term relationships and forms interdisciplinary teams that include participation from patient care, research and education mission areas.

*Functions with full authority for the execution and delivery of strategic program & portfolio objectives and deliverables; providing recommendations on scope, schedule, resources, budget and risks. This role provides enterprise-level leadership, strategic execution, and operational oversight for complex, cross-cutting hospital and academic programs focused on quality improvement, safety, patient experience, health equity, and value-based care.

*Leads the strategy, evaluation, reporting, tracking and execution of complex projects and initiatives for the organization as well as for assigned department(s) and functional area(s). Coordinates and manages the programming, planning, implementation and monitoring of complex organization-wide projects, initiatives and ongoing efforts. In partnership with the senior leadership and clinical stakeholders, the position uses data, SWOTs and focus groups to analyze issues in order to identify projects that support strategic plans and goals.

*Serves as a leader of interdisciplinary programs on an enterprise level. Position works with executive management and coordinates dynamic teams of individuals to meet business objectives, schedules, and outcomes.

*Directs and integrates complex projects, programs and initiatives in consultation with senior leadership. Provides end-to-end leadership for strategy development, program design, implementation, performance monitoring, and sustainability across hospital- and system-level initiatives that rely on data, analytics, clinician engagement, and continuous improvement methodologies.

*Translates priorities into clearly defined roadmaps, governance structures, performance metrics, and implementation plans.

*Develops new programs and evolves existing initiatives from concept through full implementation and operationalization, ensuring alignment with institutional strategy and regulatory requirements.

*Oversees a portfolio of complex, interdependent initiatives that span departments, clinical services, research, informatics, and operations.

*Applies rigorous program and project management disciplines, including scope definition, milestones, dependencies, risk management, and issue resolution.

*Establishes mechanisms for performance management, including dashboards, reporting structures, and executive updates.

*Provides new and innovative ideas, techniques, and opportunities to the forefront to foster continuous improvement in strategy execution. Facilitates cross functional relationships with key stakeholders in order to align goals, strategy, and deliverables.

*Partners closely with analytics, informatics, and data governance teams to ensure high-quality, reliable data is translated into actionable insights for clinicians and leaders. Identifies when project proposals are warranted by using data analytics, survey data, SWOTs, workforce planning, and focus groups. Conducts a root cause analysis and problem statement.

*Supports the development and use of common data models, performance measurement frameworks, and learning health system approaches.

*Facilitates effective collaboration between clinicians, data scientists, and operational leaders to drive evidence-based improvement.

*Oversees compliance with institutional policies, regulatory requirements, and external partnership obligations. Implements quality control measures to ensure project compliance with department, hospital, and university policies, government codes and regulations. Ensures conformance to the requirements of all project participants.

*Develops and oversees program budgets, including forecasting, monitoring, and variance analysis.

*In collaboration with senior leadership, develops and presents business cases to obtain project sponsorship, budget, and resource allocation. Ensures efficient and responsible stewardship of funds while advancing strategic objectives. Guides resource allocation decisions across staff, analytics, and operational investments.

*Manages, assesses, and documents project scope and program, describing the objectives, stakeholder identification, resource requirements, parameters, risks and benefits of the project, timelines and tracks and communicates ongoing performance against goals.

*Develops and maintains project charters to include purpose, objectives, scope, risk mitigation, metrics, timeline, communication plan, and deliverables, debrief, and measurements.

*Documents current and future-state processes and oversees the development and implementation of operational workflows.

*Manages communications on a regular and timely basis, ensuring that all project participants are informed of project status, barriers, and required actions. Creates communication and change management plans for all types of stakeholders. Conducts project debrief sessions, identifies lessons learned, and applies the lessons learned to future projects.

*Develops and manages implementation plans for complex projects. In collaboration with applicable partners, develops and implements training around project deliverables that result in changes in process, procedures, policy, etc.

MINIMUM QUALIFICATIONS

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Education: Bachelor's Degree in a work-related discipline / field from an accredited college or university. Master's degree in a relevant field (e.g., healthcare administration, public health, analytics, business, or related discipline) is preferred.

Experience: Five (5) years of progressively responsible and directly related work experience.

License / Certification: None required. Project Management Professional (PMP) preferred.

KNOWLEDGE, SKILLS & ABILITIES

These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education or licensure/certification.

*Demonstrated senior-level leadership and the ability to influence across multiple organizational boundaries.

*Advanced expertise in program and project management for complex, enterprise initiatives.

*Strong background in healthcare data, analytics, performance measurement, and quality improvement.

*Proven ability to lead change management and implement strategy in clinically complex environments.

*Excellent strategic thinking, analytical, organizational, and problem-solving skills.

*Strong financial acumen, including budget development, monitoring, and forecasting.

*Exceptional interpersonal and communication skills, with credibility among clinicians, executives, and external partners.

*Ability to foster effective working relationships and build consensus.

*Ability to plan, organize, prioritize, work independently and meet deadlines.

*Knowledge of Windows-based office software, computers and operating systems.

*Knowledge of research processes, data development, data analysis, syndicated data and consumer information resources.

*Experience in using effective project management tools and methods.

*Ability to work in a matrix environment with multiple stakeholders and clients.

*Ability to conduct research, conduct analysis, reach conclusions, and present findings.

PHYSICAL REQUIREMENTS

The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.

Pay Range

Compensation is based on the level and requirements of the role.

Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data.

Typically, new team members join at the minimum to mid salary range.

Minimum to Midpoint Range (Hourly): $56.96 to $75.52

Stanford Medicine Children's Health (SMCH) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SMCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.