Outside Sales Support Specialist

Location:

Recruiter:Matt McCain / matt.mccain@airgas.com /470-234-2065

• Monday thru Friday, daytime hours.

• Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.

• Support for Parents: We offer a 14-week paid child birth benefit to support growing families.

• Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.

• Early Access: Your benefits start after just 30 days of employment

The Outside Sales Support Specialist at Airgas USA, LLC provides essential administrative and operational support to the outside sales team, facilitating efficient sales operations and ensuring excellent customer service. This role is crucial for maintaining strong client relationships and contributing to sales growth.

Job Responsibilities
* Assist outside sales representatives with preparing proposals, presentations, and sales reports.
* Process customer orders, quotes, and returns accurately and in a timely manner using SAP.
* Maintain and update customer relationship management (CRM) systems with accurate account information, sales activities, and communication records.
* Coordinate with internal departments (e.g., logistics, customer service, production) to ensure timely delivery and resolution of customer inquiries.
* Research and gather market intelligence, competitor information, and customer data to support sales strategies.
* Communicate directly with customers to provide order status updates, resolve basic issues, and answer product-related questions.
* Schedule appointments and manage calendars for outside sales representatives as needed.
* Prepare and distribute sales-related correspondence, marketing materials, and product information.
* Support special projects and initiatives as assigned by sales management.
* Ensure compliance with all company policies and procedures.

Job Qualifications
* High school diploma or equivalent required; Associate's or Bachelor's degree in business, marketing, or a related field preferred.
* Minimum of 2-3 years of experience in a sales support, administrative support, or customer service role, preferably within an industrial or B2B environment.
* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) is essential.
* Experience with CRM software (e.g., Salesforce) is highly desirable.
* Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
* Excellent written and verbal communication skills.
* Demonstrated ability to work independently and as part of a team.
* Strong problem-solving skills and attention to detail.
* Ability to adapt to a fast-paced and dynamic work environment.
* Knowledge of industrial gases, welding equipment, or safety products is a plus.

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Benefits

We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees.

Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees' dependents, and an Airgas Scholarship Program for dependent children.

Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility.

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Your DIFFERENCES enhance our PERFORMANCE

At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

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About Airgas

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.

Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients.

Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you'll find a welcoming workplace where you're valued for who you are and where you can fill your potential while growing a fulfilling career - whatever path you choose.

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Equal Employment Opportunity Information

We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.

Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com.

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