Sales Engineer

Join Kyocera International, Inc.

We're hiring a Sales Engineer in our Fine Ceramics Division, General Industrial!

With nearly 80,000 employees globally, Kyocera is a leading manufacturer of high-tech ceramics in various industries, including aerospace, automotive, Medical applications, and semiconductor processing. Our innovative materials are found in everything from smartphones to space shuttles!

Look at these PERKS!

Salary Range: $78,000 - $118,000 annually (Actual base pay based on factors such as relevant experience, education, market, qualifications, and skills.)

• Competitive pay, benefits, and hours
• 120 hours of vacation accrued per year to start
• 401(k) with company match + pension
• Medical, dental, and vision insurance
• Flexible Spending Account
• Employee Assistance Program
• Flexible schedules
• Paid time off to volunteer
• Tuition reimbursement

We have a long-tenured staff (many with over 30 years of service!), a vital company mission, and an excellent benefits package that includes medical, dental, vision, life insurance, paid time off to volunteer, paid leave options, tuition reimbursement, an employer-paid pension, and a 401(k) with both Roth and a healthy company match. Our larger locations also feature on-site gyms, walking tracks, exercise rooms, and employee gardens!

We strive to have a diverse workforce from all backgrounds, including minorities, women, and veterans, who bring their experience to support the innovation and quality that Kyocera is known for.

Kyocera International, Inc. also has a robust corporate culture and philosophy based on the experiences and writings of our founder, Dr. Kazuo Inamori, which you can learn more about here: https://global.kyocera.com/inamori/philosophy/. Our company motto is "Do the right thing as a human being," and we try to use that motto constantly in our decision-making.

General Description of Position:
The Sales Engineer focuses on the sale of highly technical products. They increase business by maintaining an exceptional relationship with customers; by creating and supporting development activity within an assigned customer base; and by facilitating contract negotiations, customer complaint resolution, and other business-to-business reporting requirements. This technical sales role requires strong internal and external communication with administration, engineering, production, and quality to address customer needs. They closely manage and report on account activity because driving new business is a key performance indicator.

Requirements:
4-year degree, BS preferred: Material Science/Engineering/Technical
3 years of outside technical sales experience
Strong technical comprehension of drawings, materials, and engineering terms
Ability to resolve conflicts effectively and professionally
Organized with demonstrated practice of appropriate follow-up
Ability to work well with other people, both externally and internally
Proven written and verbal communication skills (phone, email, presentations, face-to-face)
Must possess a legal driver's license and be able to drive in the US legally
Proficient with Outlook & MS Office (Word, Excel, PowerPoint)
Basic proficiency in extracting information from SAP
Ability to pass a background check and drug screen

Essential Duties & Responsibilities:

• Meets monthly booking goals (MSP) and milestones for Master Plan as well as 3-year sales plans within and assigned account base. Reports to management on opportunities and customer requirements.
• Uses technical engineering skills to generate new business with established products and works with development engineers on new products that are needed in the market.
• Responsible for customer interaction and relationship management within own account base. Recommends improved material or products to customers within the Kyocera material family.
• Represents customer requests and perspectives to production, quality, and management personnel to plan and execute a "customer first" support.
• Communicates with counterparts in Japan and the US regularly for price quotation, part delivery, technical confirmation, legal language discussions, cross-application, and general support.
• May travel up to 50% of the time. Facilitates business travel with visiting personnel from international production facilities and management during customer visits in the US. Also, escorts customers to factories globally as needed. May attend trade shows and events, or present in forums, representing Kyocera.
• Drives daily sales account activity, including order tracking, scheduling, logistics planning, account collection, on-time delivery reporting, and related reports/ analysis. Stays current on market trends and applications for new products.
• May mentor or train associate sales engineers and or sales administration staff, and/or lead projects.
• Prepare and deliver excellent technical presentations in a variety of formats, including face-to-face, webinar, phone, and/or tradeshow. The sales engineer should be highly knowledgeable about their business, the materials they sell, and the industry they sell in. They will be strong at Excel and business writing to ensure clear communication with customers and production. They may be asked to present at various levels within the organization.
• Secure new orders and verify delivery and satisfaction. Plan expenses and report on new orders and booking results monthly.
• Constantly identifies and targets potential customers. Actively improves customer relations to increase market penetration.
• Perform any other related duties as required or assigned.

Qualifications:
To perform this job successfully, an individual must satisfactorily perform each essential duty. The requirements listed below represent the knowledge, skills, and/or abilities required.

Minimum Qualifications:
Bachelors degree required.
Ability to pass a criminal background check and drug screen.

Physical Activities:
The following physical activities described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

While performing the functions of this job, the employee is regularly required to sit, talk or hear; frequently required to walk; and occasionally required to stand, use hands to finger, handle, or feel, reach with hands and arms.

The employee must occasionally lift and/or move up to 25 pounds, frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

Enviromental Conditions:
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the functions of this job, the employee is occasionally exposed to work near moving mechanical parts.

The noise level in the work environment is usually quiet.

Additional Information:
The above statements are intended to describe the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The duties and responsibilities of this position are subject to change, and other duties may be assigned or removed at any time. This position may require exposure to information subject to US Export Control regulations, including the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR). All applicants must be US persons within the meaning of US regulations.

Kyocera International, Inc. values diversity in its workforce and is proud to be an AAP/EEO employer. All qualified applicants will be considered for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact the Kyocera International, Inc. Human Resources team directly.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.