Associate Sales Development Representative - FINS

Location: Remote - USA

Hyland is a fast-scaling technology company building momentum - and our Sales Development team is at the heart of it. We're looking for high-energy, outbound-focused sales professionals who love the hunt, thrive on connection, and want to grow their sales career in a hyper-growth, fully remote environment. As a Sales Development Representative, you'll be on the front lines - cold calling, prospecting, qualifying leads, and opening doors for our Account Managers and Digital Territory Sales Managers. If you're motivated by activity, outcomes, and the thrill of turning a cold lead into a real opportunity, this role is for you.

Own outbound prospecting efforts, with a strong focus on cold calling, email, and multi-channel outreach; generate new qualified leads by building target account lists and executing calling and email campaigns.
• Connect with a high volume of leads to quickly determine customer fit and sales potential; leverage a modern, multi-tactical sales technology stack to maximize outreach effectiveness.
• Participate in discovery calls alongside Account Managers to qualify prospects, gather insights, and introduce core product offerings; seamlessly transition qualified opportunities to Account Managers, ensuring all relevant customer context is shared.
• Maintain purposeful, consistent contact with prospects to educate, build trust, and move opportunities forward; represent the company at trade shows and events, engaging prospects and ensuring timely, thoughtful follow-up.
• Accurately document all prospect activity and interactions in internal systems and CRM tools; review and support RFPs, assisting prospects with documentation as needed.
• Partner with field reps and cross-functional teams to support targeted campaigns and growth initiatives; comply with all corporate and departmental privacy and data security policies and practices.

• Bachelor's degree or equivalent practical experience; experience in inside sales or sales development, with a strong emphasis on outbound cold calling.
• Direct experience with our tech stack such as Salesforce, Salesloft, 6sense, LinkedIn Sales Navigator, and ZoomInfo; proficiency with Microsoft Windows and Office tools.
• Clear, confident communication skills; proven ability to build rapport quickly and earn trust over the phone and virtually; skilled at asking thoughtful, probing questions to uncover meaningful insights.
• Strong business acumen with a curiosity for technology and how it solves real problems; self-motivated, competitive, and energized by goals and performance metrics.
• Highly organized, detail-oriented, and disciplined about updating systems and tracking progress; comfort operating in a fast-paced, quota-driven environment where activity fuels results.

• Salesforce
• Salesloft
• 6sense
• LinkedIn Sales Navigator
• ZoomInfo
• Microsoft Windows & Office

• Experience working in a hyper-growth or fast-scaling technology company; familiarity with enterprise software or SaaS sales cycles.
• Demonstrated ability to consistently meet or exceed outbound activity metrics and pipeline targets.
• Experience supporting or collaborating with Account Executives or Territory Sales Managers on joint prospecting and discovery efforts.
• Ability to travel up to 5% for events or team needs; flexibility to engage across multiple time zones as needed.
• Genuine interest in career progression within sales; desire to grow into Digital Territory Sales Manager or leadership roles.

Based on individual states' employment laws, the following details are to comply with the relevant salary posting requirements: base salary range of $54,000 - $58,000 and eligible for benefits.

Hyland is the pioneer of the Content Innovation Cloud, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. Hyland. All rights reserved.

Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com.

Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industryleading content services platform. Our employees exude a contagious energy and are passionate about what they do - whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employeecentric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.

As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.