Habitat for Neighborhood Business - Operations Coordinator

Who is Saint Louis University? Founded in 1818, Saint Louis University is one of the nation's oldest and most prestigious Catholic universities. SLU, which also has a campus in Madrid, Spain, is recognized for world-class academics, life-changing research, compassionate health care, and a strong commitment to faith and service.

JOB SUMMARY

The Operations & Program Coordination Manager is responsible for the day-to-day operational functioning of Habitat for Neighborhood Business (HNB). This role ensures that systems, processes, student involvement, mentoring structures, and documentation are organized, efficient, and aligned with SLU-HNB's mission. The position supports program sustainability by refining procedures, tracking outcomes, and coordinating university and volunteer resources that enable entrepreneurs to succeed.

PRIMARY JOB RESPONSIBILITIES

• Develops, refines, and maintains operational processes, procedures, and documentation to support a scalable and financially sound program

• Establishes and tracks metrics to measure program effectiveness, entrepreneur progress, and mentoring outcomes

• Helps manage and coordinate university interns, work-study students, and volunteers assigned to SLU-HNB

• Coordinates student engagement with faculty and university departments (e.g., Service Leadership, Emerson Leadership Institute, Capstone courses)

• Attends and supports final student presentations related to SLU-HNB entrepreneurs

• Manages entrepreneur intake systems in collaboration with the Community Engagement Manager, including tools, eligibility criteria, and onboarding processes

• Maintains accurate and organized client files, mentor records, meeting notes, and historical program data

• Documents regular meetings and ensures consistent record-keeping for program continuity and reporting

• Coordinates mentoring program logistics, including matching mentors, scheduling, and maintaining mentor engagement

• Prepares agendas, attends meetings, and records minutes for HNB advisory board meetings and other required meetings

• Collaborates with university departments and contractors on marketing, communications, and public awareness initiatives

• Supports fundraising and grant-related reporting and documentation as needed

• Performs other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

• Strong organizational and project management skills

• Strong relationship building skills

  -professional

• Ability to manage and motivate students and volunteers

• Excellent written communication and documentation skills

• Experience with data tracking, metrics, and process improvement

• Comfort working collaboratively within a university and non-profit environment

MINIMUM QUALIFICATIONS

• Associate's degree

• Experience managing programs, operations, or non-profit initiatives

• Experience working with Universities

Function

Scheduled Weekly Hours:

Saint Louis University is an equal opportunity/affirmative action employer. All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, military/veteran status, gender identity, or other non-merit factors. If accommodations are needed for completing the application and/or with the interviewing process, please contact Human Resources at 314-977-5847.