New 
Parts Identification Specialist MFG Support
 Parts Town | |
vision insurance, parental leave, paid time off, paid holidays, sick time, 401(k)
| |
 United States, Illinois, Addison | |
| 1200 Greenbriar Drive (Show on map) | |
 Apr 27, 2026 | |
|
Position at Parts Town
See What We're All About
As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your
first priority
. That's key. But we're also looking for unique enthusiasm, high integrity, courage to embrace change...and if you know a few jokes, that puts you on the top of our list!
Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We're more interested in passionate people with fresh ideas from different backgrounds. That's what keeps us at the top of our game. We're proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain's Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.
If you're ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let's chat - Apply Today!
Perks
The Job
at a
Glance
As an integral part of our rapidly growing team, Parts Identification Specialists (internally known as Parts Detectives)
are
primarily responsible for
answering
inbound calls
(
as the Manufacturer
) to provide
our mutual
customers
with
the correct repair part numbers
.
We're looking for meticulous and detail-oriented candidates that want to take their technical skillset to the next level
and provide top-notch customer service in the process!
A Typica
l Day
To Land This Opportunity
About Your Future Team
Parts ID is all about Teamwork and Support. We love to come up with ways to keep our Team Culture strong and are obsessed with finding better ways to take care of our customers. Our growing team is full of high-performing team members who have a passion and enthusiasm to work hard and play hard.
When we are in the office, we like to make learning fun by testing out all our equipment to make food... and everyone loves
gifs
.
At Parts Town, we value
transparency
and are committed to ensuring our team members feel appreciated and supported.
We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The
salary
range for this role is
$18.62
- $25.12
hourly which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a
pay
for
performance-company. In addition to base
pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.
Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.
We are an E-Verify employer. For more information, please click on the following links: | |