Human Factors Engineer

The Human Factors Engineer is responsible for delivering a world-class Rider Experience on Harley-Davidson motorcycles while supporting product methodology requirements using virtual modeling, laboratory and on track/road testing. This role will work in the Rider Experience team within Vehicle Engineering and support new and current product teams, focusing on maintaining a premium customer experience through product design.

• Execute overall ergonomic and Human Machine Interface (HMI) strategies.
• Cascade customer and project inputs into a measurable vehicle level requirements that drive system design.
• Plan and conduct usability, driver distraction, and ergonomic studies for new product development to verify vehicle level requirements.
• Interview and collaborate with necessary teams to create Personas, Journey Maps, User Flows, Information Architectures, Interaction Designs, Wireframes, UI Designs, and Product Designs.
• Describe tradeoffs among conflicting requirements using product methodology tools or equivalent.
• Conduct competitive benchmarking for creating informed vehicle requirements such as Keystroke Level Modeling, Heuristic Evaluations and Ergonomic Assessments.
• Coordinate and support engineering benchmarking and ride events
• Work with 3D CAD software to virtually evaluate ergonomic rider/passenger comfort.
• Expand and evolve H-D UX/HFE standards, design methodologies, guidelines, processes, equipment and tools.

This position requires a requires a Bachelors degree in Human Factors or related technical field.

Required Experience

This position typically requires a minimum of 3 years of related experience.

In addition, the successful candidate will have demonstrated the following:

• Experience with fundamental concepts of ergonomics and biomechanics as they relate to comfort and posture.
• Exposure to anthropometric models and databases such as CAESAR (Civilian American and European Surface Anthropometry Resource) or ISO7250-2.
• Understands and has demonstrated the cascading nature of vehicle level requirements between VOC (Voice of Customer), vehicle and system level.
• Comfortable in advocating for HFE-driven insights in a clear, concise manner to multiple levels of the organization and providing data/rationale for recommendation
• Understands basic project management tools and principles (in topics such as requirements, scheduling, risk and issues, budget, and metrics). Ability to manage multiple projects at the same time.
• Motorcycle rider or desire to learn

Preferred Experience

• Familiarity with statistical distribution concepts useful in quantifying human variation and preference.
• Conducted ergonomic assessments using various assessment methods with a sample participant pool that meets the targets for the product.
• Experience with fundamental concepts of user interface (UI) and user experience (UX) design and use of Adobe XD, Figma or related software to create testable prototypes.
• Understanding of predictive methods for assessing UI, software usability testing (methodologies and tools - Eye-Tracking), design standards, touchscreen and mobile devices.
• Ability to use various methods and assessment tools such as task-based testing, think - aloud, observational research and card sorting.
• Experience engaging stakeholders to develop vehicle level requirements.
• Has demonstrated proficiency in a 3D CAD system (Creo Parametric preferred) or equivalent of modeling mannequin in virtual assembly. Ability to analyze the mannequin on the motorcycle for reach, posture, clearances and visibility.