Customer Project Manager (Technical)

At Synopsys, we drive the innovations that shape the way we live and connect, from advanced engineering simulation to semiconductor design and beyond. With the integration of legacy-Ansys simulation solutions, we empower our customers to tackle real-world engineering challenges across industries such as automotive, aerospace, energy, electronics, and more. Our technology portfolio now includes the industry-leading simulation tools engineers rely on to design, test, and optimize products for performance, reliability, and safety. Join us to help customers harness the latest in simulation-driven product development.

You are a dynamic and collaborative professional with a passion for seeing complex projects through from conception to successful delivery. You thrive in environments where you can leverage your deep understanding of engineering software and project management methodologies to drive results. With a solid technical foundation, you have honed your leadership abilities and possess a knack for building trust and rapport with both customers and internal stakeholders. Your keen organizational skills enable you to manage multiple concurrent projects, each with their own challenges and requirements, without ever losing sight of the bigger picture or the smallest detail.

You bring a strategic mindset to every engagement, adeptly balancing business objectives with technical feasibility, and always seeking to deliver value for the customer while supporting organizational goals. Your communication style is clear and engaging, making you equally comfortable leading customer presentations or facilitating productive team discussions. You are motivated by the opportunity to mentor others, contribute to the development of best practices, and continuously improve project outcomes. Your curiosity drives you to stay current with industry trends, and you take pride in being a trusted advisor and solutions partner for your clients.

Above all, you are resilient, proactive, and adaptable-able to navigate ambiguity and change with confidence. You are excited by the prospect of working alongside some of the brightest minds in the industry, and you are committed to making a tangible impact on the future of engineering technology.

• Guiding complex services engagements to successful outcomes, leveraging your project management expertise, negotiation skills, and industry knowledge.
• Facilitating the definition of project scope, goals, requirements, and deliverables in close collaboration with customers and internal teams.
• Defining project tasks, resource requirements, and coordinating the development and execution of project and program-level initiatives.
• Establishing yourself as a trusted advisor to multiple customers by understanding their business initiatives, product design needs, and engineering workflows.
• Managing and tracking project resource allocations, timelines, and deliverables across multiple interconnected workstreams for optimal results.
• Identifying and managing project risks, escalating issues as necessary, and providing guidance and oversight on advanced technical solution planning.
• Collaborating with customers to deploy and integrate the latest Synopsys engineering simulation tools, including the legacy-Ansys suite, within their design and development processes.
• Serving as a subject matter expert on simulation workflows, guiding customers in utilizing advanced Ansys-based simulation capabilities to solve complex engineering challenges.
• Mentoring junior project managers and contributing to the development of PMO standards and processes.
• Organizing and managing multiple, complex projects simultaneously while ensuring effective communication and collaboration with all stakeholders.

• Accelerating customer success by ensuring timely and successful deployment of Synopsys solutions within their engineering design workflows.
• Strengthening customer relationships by consistently delivering value and positioning Synopsys as a trusted technology partner.
• Driving continuous improvement within the Project Management Office (PMO) by refining standards, processes, and best practices.
• Enhancing team performance by mentoring and developing junior project managers and sharing knowledge across the organization.
• Reducing project risk and overcoming challenges through proactive issue management and clear communication with stakeholders at all levels.
• Supporting business growth by identifying opportunities to expand Synopsys' footprint with existing and new customers.

• BS, MS, or PhD in engineering, business, or a related field.
• Minimum of5 years (BS),3 years (MS), or2 years (PhD) professional experience in an engineering software environment.
• Proven experience managing complex projects with multiple workstreams in engineering or product development settings.
• Strong stakeholder management and interpersonal skills, with the ability to engage senior business managers and lead effective presentations.
• Competency in Microsoft applications (Word, Excel, Outlook) and familiarity with project management software.
• Ability to travel domestically up to25% of the time.
• Fluency in English, both spoken and written.

• Strategic thinker with strong organizational and time management skills.
• Effective communicator, able to convey complex ideas clearly to technical and non-technical audiences.
• Proactive problem-solver who thrives in fast-paced, collaborative environments.
• Natural leader and mentor, eager to share knowledge and support team development.
• Adaptable, resilient, and driven to succeed in delivering exceptional results for both customers and the organization.

You'll join the Ansys Customer Excellence team-a group of passionate professionals dedicated to partnering with customers and delivering innovative solutions that address real-world engineering challenges. Our team values collaboration, knowledge sharing, and continuous improvement, creating an environment where everyone is empowered to contribute, learn, and grow.

We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process.

At Synopsys, we want talented people of every background to feel valued and supported to do their best work. Synopsys considers all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, age, military veteran status, or disability.

In addition to the base salary, this role may be eligible for an annual bonus, equity, and other discretionary bonuses. Synopsys offers comprehensive health, wellness, and financial benefits as part of a competitive total rewards package. The actual compensation offered will be based on a number of job-related factors, including location, skills, experience, and education. Your recruiter can share more specific details on the total rewards package upon request. The base salary range for this role is across the U.S.