Business Program Manager, I&MI

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Location: Remote, East Coast Preference

Being a part of Cisco's global sales organization, the Internet & Mass-Scale Infrastructure (I&MI) specialist organization provides deep technical, industry and market expertise, influences product, solutions and commercial direction, orchestrates strategic customer engagements and enables Cisco's portfolio and partner sellers to effectively position our solutions. Our remit is to grow market share with Webscaler, Service Provider and Enterprise/Public Sector customers globally for the entire I&MI product portfolio, encompassing high-end routing, optics, optical, automation & assurance, and mobility solutions.

One objective is to position Automation & Assurance not just as a standalone solution, but as the essential layer that enhances the value proposition of our Routing and Optics portfolio, creating a unified, high-impact sales strategy.

Within I&MI, the Center of Excellence (CoE) is the global engine that translates market transitions and technology innovation in Cisco's I&MI portfolio into durable growth and market share gain for Cisco. We lead the charge in bridging the gap between Cisco's cutting-edge technology and field execution.

We are looking for a highly versatile Business Program Manager - who thrives in ambiguity and can operate across the entire lifecycle of our business. You will pivot between high-touch consultative customer engagements, scalable sales plays, high-impact enablement assets, and measurable revenue outcomes. You will translate nascent ideas and pre-structured concepts into fully realized, high-impact programs with minimal oversight, driving innovation, efficiency, and measurable business outcomes across our specialist sales organization. If you are a strategic thinker who loves to roll up your sleeves and execute, this is the role for you.

Key Responsibilities

• Consultative Customer Engagement:Lead high-level business consulting projects for top-tier customers that can directly impact customer business outcomes and monetization.

• Sales Motion Innovation:Drive the transformation of our telco, webscaler and enterprise/public sector facing sales motions. Create repeatable, scalable "sales plays" that field teams can execute with confidence.

• Revenue & Pipeline Acceleration:Actively drive revenue engines by identifying high-growth opportunities. Enable front-line sellers, provide data-driven insights to leadership, and intervene where necessary to accelerate deal velocity.

• Content & Enablement Leadership:Author and curate sales enablement assets. Synthesize the business value of our Routing, Optics, Mobility and Automation & Assurance solutions to our customers and translate complex product roadmaps into clear, actionable sales tools, ensuring that our sellers can articulate the cross-architecture value of the entire I&MI stack.

• Cross-Functional Orchestration:Build and nurture relationships across Product Management, Marketing, IT, and global sales organizations to ensure seamless program integration and execution.

Minimum Qualifications

• Consulting background (internal or external) with a focus on guiding strategy and transformation work within the telco and/or B2B technology sector required.

• Bachelor's degree in Engineering, Computer Science, Business, or a related field.

• 8+ years of experience in program management, advisory, or sales operations within the B2B technology sector.

• Proven understanding of networking infrastructure, specifically high-end routing, Optical/Optics, Automation/Assurance and Mobility.

• Proven ability to lead complex, cross-functional initiatives with minimal oversight. Exceptional ability to influence, negotiate, and drive consensus among cross-functional stakeholders, including executive-level leadership, across diverse global teams.

• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word), advanced AI toolsets and familiarity with sales analytics platforms (e.g., Tableau, Salesforce).

Preferred Qualifications

• Master's degree in Business Administration (MBA) or advanced certification in project management.

• Demonstrable experience with Automation & Assurance platforms, including an understanding of how these tools drive operational efficiency and network intelligence.

• Deep expertise in Cisco's I&MI product portfolio and the competitive landscape.

• Comprehensive understanding and experience in innovating B2B technology sales processes, go-to-market strategies and sales enablement curricula.

• Ability to act as a change agent, fostering collaboration across globally distributed, virtual teams.

Why Join Us?

The I&MI CoE is at the forefront of Cisco's most critical market transitions. This role offers unparalleled visibility into the business, the opportunity to shape global strategy, and the autonomy to drive real-world impact. You will be part of a high-performing, collaborative team that values innovation, operational rigor, and the pursuit of market leadership.

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

Non-Metro New York state & Washington state:

* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.