Coordinator, Credit and Collections - Skilled

Job Description:

Job title : Credit and Collections Coordinator

Location: Irvine, CA

Duration : 18 months contract

Pay rate range : $32-34/hr. on W2

Position Overview
Contacts and/or is contacted by customers in order to resolve credit and/or collection issues while maintaining customer relationships.

• Telephones and/or sends form letter in initial steps of collection in delinquent account situations.
• Reviews orders and checks current account status, determines credit availability, and/or releases or holds orders.
• May accept payment or set-up payment schedules.
• Will document all customer inquiries to insure accurate credit date.
• May investigate duplication claims.
• Will generate and submit periodic reports regarding their responsibilities as assigned by supervisor.
• May research lost or misapplied payments and/or initiate refund of over payments.
• May help to resolve various customer issues such as: non-receipt of product, price discrepancy, and/or returns information when necessary.

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals.To learn more, please visit https://dexian.com/.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.