Solutions Engineer

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

As aSolutions Engineer, Partner Managed Services in Cisco's America's Partner Organization, you will support the development of Cisco Powered Managed Services with the largest partners in the Americas. Your role will include:

• Understanding technical requirements for Cisco Powered Managed Services.

• Developing reference architectures, operational tool integration, demo labs.

• Positioning the value of the managed services solution to partners.

• Providing technical enablement to our managed services providers (MSPs).

• Help execute mentored Proof-Of-Concept (POC) and assist partners in design and implementation of solutions in their lab environments.

• Contribute to the service creation process of new managed offers based on Cisco solutions.

• Assist in the acceleration of sales of existing managed services offers.

• Support partners in preparing for service audits.

You will work with a diverse and inclusive team of Partner Account Executives, Business Development Managers, and Solutions Engineers along with the best partner ecosystem in the industry.

You are passionate about helping partners deliver their full managed services potential and are excited by new technology. You are a team player and enjoy sharing your knowledge to increase the effectiveness of the team.

In this role, you will be the bridge between Cisco's cutting-edge technology and our most strategic partners. You won't just be supporting architectures; you will be instrumental in scaling managed services that define how our customers consume technology in the AI era.

Minimum Qualifications:

• 5+ years of experience designing, implementing, and/or supporting Cisco solutions.

• Cisco product experience or relevant experience in key competitor offerings.

• Baseline experience and knowledge in at least one of the following architectures - Enterprise Networking, Security, Collaboration or Data Center.

• Ability to travel up to 20% of time to partner or Cisco offices across the US.

Preferred Qualifications:

• Competitive solution experience a plus.

• CCNP Enterprise certification a plus.

• ITIL certifications a plus.

• Experience with, or general understanding of Managed Service Provider operations.

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

Non-Metro New York state & Washington state:

* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.