Security ESOC Operator

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security ESOC Operator in Atlanta, GA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as a Dispatch Officer supporting a dynamic tech, media, and telecom location. In this fast-paced role, you will monitor activity, coordinate communications, document incidents, and help address security-related concerns with professionalism and care. This is a driving post requiring a valid driver's license. Bring your teamwork, integrity, and customer service skills to a role where reliability and innovation matter every day.

Position Type: Full Time

Pay Rate: $21.00 / Hour

Job Schedule:

What You'll Do:

Provide customer service to employees, visitors, and/or vendors by carrying out site-specific procedures, access-related policies, and when appropriate, emergency response activities.
• Monitor communication channels, receive and document calls for service, and dispatch personnel to incidents, requests, and/or priority situations in a calm, problem-solving manner.
• Maintain detailed activity logs, incident records, and dispatch documentation to support security-related operations and location protocols.
• Coordinate with on-site personnel, supervisors, and/or local responders to relay critical information, status updates, and instructions during routine and urgent situations.
• Conduct regular and random patrols around the business and perimeter as needed, with working environments and conditions varying by location.

Minimum Requirements:

• A valid driver's license is required in the state where the job is located.
• Have at least 1 year of security-related experience.
• Be at least 21 years of age.
• CPR and/or First Aid certification is preferred.
• Be comfortable using a computer or tablet, which is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.