Building Receptionist

Where Banking Feels Like Belonging

At APGFCU, our values are at the heart of everything we do, empowering us as leaders in the credit union movement. We prioritize purpose and connection in how we serve our members, co-workers and communities - helping to navigate life's little and big moments.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Member/Visitor Service: Courteously and efficiently greets and directs members and non-members within the designated work area. Screens visitors to the building and secures a visitor badge as needed. Maintains and secures visitor log. Answers telephone in a courteous manner and directs calls as necessary.
• General Clerical: Assists in duties such as: process check orders, weekly quality of signature cards, supply orders, prepare savings and loan documents for imaging, process savings mail, and perform monthly quality of bank wire requests. Ensures that lobby area is neat and no unauthorized literature is left.
• Additional/General: Assists management in identifying problem areas in lobby operation and facility maintenance. Performs various clerical duties and other tasks as required.
• Other: Perform other similar or related duties, as required or directed.

• The additional duties performed are as follows:
  • Perform verification of information on various loan applications for MSC and all branch offices.
  • Loan Report (Code 41). Verifying loan disbursal checks have cleared and are endorsed.
  • Verify signature cards are on file for all new members resulting from Indirect Lending.
  • Log in an Excel spreadsheet all new Indirect Lending Contracts received on Tuesdays. Send a copy to Credit Support.
  • Prepare New Member Packages to be mailed to all new members resulting from Indirect Lending.
  • Prepare New Member Packages and letter to be mailed to all new members.
  • Mail renewal notices for Safe Deposit Boxes.
  • Mail out notices for Dormant Accounts.
  • Log names of individuals who complete an Employment Application and forward to Human Resources.
  • Collect, order and distribute office supplies from Peachtree, weekly.
  • Cover the receptionist desk at the Edgewood Branch when the usual receptionist is out or away from their desk. This includes functions for assisting members during that coverage.
• Additional: Responsible for completion of applicable training and compliance on federal regulations and APGFCU policies and procedures as related to the duties of this position (Bank Secrecy Act, Information Security as examples, if applicable).

QUALIFICATIONS:

Education: Equivalent to a high school diploma, plus additional specialized courses.

Experience: Six months to one year experience in general receptionist/clerical work (i.e., ten key calculator, on-line computer, general office procedures) including customer service.

Knowledge, Skills, and Abilities: Knowledge of general clerical duties. Professional telephone manners required. Must be self-motivated. Typing skills required. Knowledge of financial institution procedures, basic principles of debits and credits, and commercial mathematics. Knowledge of personal computers, software applications, and business office equipment. Requires good interpersonal and interaction skills, and organization and oral communication skills; must have the ability to work as part of a team and handle multi-tasked, fast-paced environment.

APGFCU provides comprehensive benefits such as medical and dental (shared expense), vision, 401(k), life and disability insurance, flexible spending account, employee assistance program, referral program, educational assistance, holidays, annual leave and sick leave.

APGFCU is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability to Protected Veteran status. Please use the attached link to view the EEO law posterhttp://www1.eeoc.gov/employers/poster.cfm

APGFCU is committed to working with and providing reasonable accommodations to persons of all abilities, including persons with disabilities. If you need a reasonable accommodation for any part of the employment process, please send to the Human Resources Department and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodations will be responded to from this e-mail address.

E-Verify Participation Poster English and Spanish

APGFCU participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

APGFCU participa en E-Verify y proporcionara al gobierno federal la informacion de su Formulario I-9 para confirmar que usted esta autorizado para trabajar en los EE.UU..

For more information, visit: E-Verify Overview | E-Verify

Para obtener mas informacion, visite: Vision General de E-Verify | E-Verify