Operations Services Admin

Operations Services Admin
Hybrid, Multiple Pennsylvania Locations
Pay: $22.00 - $24.00 per hour
26-04932

Job Summary

The role is responsible for processing utility account updates, conducting investigations related to billing and service records, and maintaining accurate daily reporting. This position requires strong technical skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment while delivering excellent customer service and maintaining data accuracy.

Job Responsibilities

• Process consecutive estimate (ZM20) terminations accurately and within established timelines
• Conduct investigations for inactive flat-rate sewer-only premises
• Complete flat-rate move-out BPEM processing (ZC79)
• Prepare, maintain, and distribute daily consecutive estimate reports
• Review account information and documentation to ensure accuracy and compliance with internal procedures
• Communicate effectively with internal teams and customers regarding account updates and processing inquiries
• Maintain organized records and ensure timely completion of assigned tasks

Job Requirements

• Strong technical proficiency, including advanced Microsoft Excel skills
• Excellent customer service and verbal and written communication skills
• Strong attention to detail and organizational abilities
• Ability to manage multiple priorities and meet daily deadlines
• Ability to work independently and collaboratively in a team environment
• Strong analytical and problem-solving skills

#ZR

About Equiliem

Equiliem believes in empowering success. It's our job to cultivate relationships that connect people and employers in a way that is inclusive, intelligent, and allows both to thrive.

Across the U.S., leading companies in healthcare, government, engineering, manufacturing, professional services, and energy rely on us for their workforce solutions. Our recruiting and HR services include contract and direct hire staffing, Payrolling/EOR, Independent Contractor Compliance, and Managed Services.

For almost 30 years, we've helped shape our industry. Today, we continue to research, ask questions, and continuously enhance the candidate journey and client experience.

Benefits

We offer a comprehensive benefits package to our employees, which includes:

• Medical Insurance
• Vision & Dental Insurance
• Life Insurance
• Matching 401(k)
• Commuter Benefits
• Employee Discounts & Rewards
• Payroll Payment Options

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Equiliem is an equal opportunity employer. We do not discriminate or allow discrimination based on race, color, religion, creed, sex, age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Equiliem will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [emailprotected] or (732) 238-6050.