New

Unit Secretary - Emergency Department

Cooley Dickinson Hospital
$18.25 - $21.82
United States, Massachusetts, Northampton
May 19, 2026
Shift: 36 hours, 11:00am - 11:30pm; schedule includes rotating weekends and holidays. The Unit Secretary is responsible for performing a variety of administrative tasks to record, verify, and receive patient, unit, and hospital information reflecting admissions, transfers, discharges, patient data, patient census, and related data. The Unit Secretary participates in maintaining necessary supplies and equipment and supports patient care on the unit by participating in hourly rounding, assisting with answering call bells, communicating specific care needs to the clinical staff, passing meal trays, and setting up meal trays. The Unit Secretary may function as patient care observer to monitor for patient safety in situations where 1:1 observations are required. When in this role, patient care needs will be communicated and met by other members of the clinical care team. This position is part of the 1199SEIU Bargaining Unit at Cooley Dickinson Hospital. This position reports to the Nurse Manager and operates within established organizational and departmental policies and procedures. Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Experience One (1) to three (3) years secretarial experience preferred Health care experience preferred Knowledge, Skills and Abilities Demonstrated knowledge of medical terminology required. Demonstrated typing skills and computer experience required. Demonstrated interpersonal, organizational, and oral and written communication skills required. Demonstrated positive customer service skills and ability to work as a team required. Demonstrated ability to focus and provide attention to detail required. De-escalation training required within 30 days of hire or transfer into another department. With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,000 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospice is also a vital part of our network, providing home-based services throughout Hampshire and Franklin counties. Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.