Benefits Consultant Generalist - University of North Carolina at Charlotte

This is a great opportunity for someone who enjoys variety, problem-solving, and making a real impact across the employee lifecycle-from onboarding to retirement. You'll support a large, dynamic campus community and help employees navigate some of the most important moments in their careers.

If you have experience in leave administration, retirement benefits, or general HR benefits and thrive in a fast-paced, service-oriented environment, this could be a strong next step.

Another Source's client, UNC Charlotte, is recruiting a Benefits Consultant Generalist to join their team in Charlotte, North Carolina. This is a hybrid opportunity.

Here's a little about UNC Charlotte:

UNC Charlotte is North Carolina's urban research university and a driving force for innovation, workforce development, and community impact in the Charlotte region and beyond. With more than 30,000 students and a rapidly growing campus, the university is known for its commitment to access, research excellence, and real-world impact.

As one of the fastest-growing institutions in the UNC System, UNC Charlotte offers the energy of a campus in motion-where systems, programs, and teams are continuously evolving to better serve a diverse and dynamic community of faculty and staff.

About this role:

This is a highly visible, hands-on role supporting employees across the full employment lifecycle-from onboarding through retirement. The Benefits Consultant Generalist steps into a high-impact, high-variety environment, providing critical coverage across leave administration, retirement counseling, and onboarding/offboarding support.

If you're someone who enjoys owning complex cases, navigating nuanced policies, and being a trusted resource for employees during pivotal life moments, this role offers both breadth and depth. You'll play a key role in ensuring timely, compliant, and people-centered benefits support in a fast-paced university environment serving more than 4,000 employees.

Your Contribution Will Likely Include:

Leave of Absence (30%)

Guide employees through leave options, eligibility, and benefits with clarity and empathy

• Review applications and medical documentation to determine eligibility and ensure compliance

• Manage casework, including documentation, system entries, and communications

• Partner with Employee Relations on complex or sensitive situations

• Monitor case data, reporting, and timekeeping accuracy

Retirement (30%)

• Advise employees on retirement options including TSERS, ORP, phased retirement, and incentive programs

• Provide guidance on retiree benefits such as healthcare, Medicare, and supplemental retirement plans (403(b), 457(b), NC 401(k))

• Process retirement documentation and ensure timely, accurate completion

• Support complex calculations, reporting, and educational presentations

Onboarding / Offboarding (30%)

• Deliver benefits orientations and consultations for new, transferring, and departing employees

• Support benefits enrollment and ensure compliance with required retirement elections

• Guide employees through separation-related benefits including COBRA and portability options

• Monitor and process separation actions, deductions, and exception requests

• Support reduction in force (RIF) actions and retirement-related transitions

Additional Benefits Support (10%)

• Respond to high-volume HR inquiries through service channels

• Interpret policies and collaborate with internal stakeholders

• Support process improvements and maintain documentation

• Assist with life events processing, open enrollment, and special projects

Experience You Will Bring:

• Bachelor's degree in a related field and 2+ years of HR benefits experience, or an equivalent combination of education and experience

• Strong working knowledge of benefits administration, including leave, retirement, and employee lifecycle support

• Advanced Excel skills and comfort working across HR systems

• Ability to manage high-volume, time-sensitive work with strong attention to detail

• Excellent written and verbal communication skills

Preferred Qualifications:

• Broad experience across benefits functions (leave, retirement, onboarding/offboarding)

• Experience in public sector or higher education environments

• Strong presentation skills and ability to communicate with diverse audiences

What's in it for you: https://hr.charlotte.edu/benefits/benefits-overview/

• Salary Range: $61,000 - $66,000

• Comprehensive benefits package including health, retirement plans, and paid time off

• Opportunity to work in a hybrid environment with flexibility

• A role with meaningful impact supporting employees at critical moments in their careers and lives

Equal Opportunity Employer:

UNC Charlotte is an Equal Opportunity/Affirmative Action employer. The university is committed to building a diverse and inclusive workplace and encourages applications from all qualified candidates.

Another Source works with their clients, on a retained project basis. We are committed to building inclusive candidate pools as we partner with hiring teams. As you read through the job posting and review the list of qualifications (required and/or preferred), please do not self-select out if you feel you do not meet every qualification. No one is 100% qualified. We encourage you to apply and share your story with us.

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