Temporary HR Operations Coordinator 2

Department: Temp Center
Salary/Grade: TMP/01

Position: Temporary HR Operations Coordinator 2
Hours: This is a part-time position (21 hours per week)

Pay: $21-22.00 per hour, depending on experience and fit
Campus: Evanston
Approximate start date: ASAP
Approximate end date: 12 weeks (late August through end of October)

Northwestern University is seeking a temporary Part-time HR Operations Coordinator 2 for the Evanston campus.

Temporary Job Description:

Under direct supervision, processes transactions in myHR related to the employee record life cycle.

This position works in a quickly-changing environment and must be capable of promptly, accurately and heavily independently evaluating and entering large numbers of document submissions.

This position is based remotely, after initial training on-site in Evanston.

Principal Accountabilities:

Data Entry

Data Review - Pre Data Entry

• Ensures accuracy and completeness of information prior to entry into the payroll system. Notifies employees and/or departments of issues.

Data entry: Hires, Rehires, Promotions, Demotions, Transfers, Terminations; Address, Name, SSN number changes, W4s and Direct Deposits

• Reviews and enters into Northwestern's Human Resource system mostly temporary worker hires and job changes (temp and special pay). May, as needed, process simple student monthly appointments.
• Reviews and enters all address, name and Social Security number changes with appropriate documentation. Enters W4s and Direct Deposits received on hire/rehire.

Data Quality Check - Post Data Entry

• Ensures accuracy and completeness of data post-entry into myHR but prior to the payroll run. This includes but is not limited to running queries and identifying and resolving issues. Also helps identify patterns of issues that indicate training or communication or process change is needed.

Client service

• Works with internal Human Resources team, as well as department and school administrators, to resolve questions and issues related to records and paperwork.
• Reviews I-9s before hiring, and notifies departments if not complete. Identifies and refers concerns related to foreign nationals to HR foreign national team.

Minimum Qualifications:

• High School Diploma or equivalent

Minimum Competencies:

• Strong customer service skills, with appropriate patience and demeanor for work with the public
• Excellent attention to detail and accuracy while in a busy environment
• Strong writing and speaking skills, including accurate spelling and grammar
• Moderate math skills
• Technology: Strong comfort working on computers. Working knowledge of technology and ability to learn new online processes quickly and accurately.
• Action-oriented: Willing or likely to take practical action to deal with a problem or situation
• Communication: Communicates strategically to achieve specific objectives (e.g., considers optimal "messaging" and timing of communication). Maintains continuous, open and consistent communication with others. Checks own understanding through paraphrasing and asking questions.
• Customer and Personal Service: Has knowledge and experience of good customer service practices. Is able to work with employees at all levels of the organization. Maintains contact with client until issue is resolved.
• Critical and Analytical Thinking, Decision-making: Able to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Ability to review and dissect information and can apply basic compensation analytic concepts and calculations.

Preferred Qualifications:

• College diploma
• 3 years of related experience
• Data entry and/or document workflow system experience

As per Northwestern University policy, this position requires a criminal background check. Successful applicants will need to submit to a criminal background check prior to employment.

Northwestern University seeks to employ a varied and diverse range of dynamic people who understand the importance of our mission and vision. When you consider a temporary opportunity at Northwestern University, you know that you are joining an institution with a deep history of academic, professional and personal development.

In addition to salary, this temporary position is eligible for paid time off and paid sick time in accordance with Northwestern University policies. This position is not eligible for other benefits offered to regular staff positions.

Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process.