Lead Technician

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Lead Technician role is a dynamic blend of hands-on technical expertise and supervisory leadership that drives operational excellence across our facilities. As the technical backbone of the team, you'll oversee daily maintenance operations, lead a skilled team of technicians, and serve as the primary point of contact for clients and stakeholders. This position offers the opportunity to make a direct impact on service quality, team development, and client satisfaction while working in a fast-paced environment where your technical knowledge and leadership abilities will be valued and challenged daily. If you're a seasoned technician ready to elevate your career by mentoring others and driving operational success, this role provides the perfect platform to showcase your skills and advance within JLL.

Supervise and coordinate daily technical operations by reviewing work order assignments, prioritizing tasks, and ensuring timely completion of maintenance and repair activities across assigned facilities.

Troubleshoot complex technical issues and perform hands-on technical work alongside your team, implementing preventive maintenance programs and optimizing workflow efficiency to minimize downtime.

Train, mentor, and develop technicians through coaching, performance evaluations, and skills development initiatives while managing schedules and workload distribution to maintain optimal team productivity.

Conduct quality inspections and ensure compliance with safety regulations, building codes, and company policies by documenting work performed, maintaining accurate records, and implementing corrective actions when needed.

Serve as the primary technical liaison for clients and internal stakeholders by communicating project status, addressing concerns promptly, and coordinating with vendors and contractors to deliver exceptional service and maintain strong relationships.

• Minimum 5-7 years of hands-on technical experience in facility maintenance, building systems, or a related technical field with demonstrated expertise in troubleshooting and repairs.
• Minimum 2-3 years of proven supervisory or lead technician experience, including responsibility for team coordination, work assignment, and performance management.
• Valid driver's license with a clean driving record and relevant trade licenses or certifications as required by local jurisdiction (e.g., HVAC, electrical, plumbing certifications).
• Strong proficiency with maintenance management software systems, digital work order platforms, and ability to read and interpret technical drawings, schematics, and equipment manuals.
• Physical capability to lift up to 50 pounds, work in various environmental conditions, climb ladders and scaffolding, stand or walk for extended periods, and work in confined spaces as needed.

• Technical certification, associate degree, or specialized trade school training in relevant technical discipline beyond high school diploma.
• Experience implementing and managing preventive maintenance programs and optimizing maintenance workflows for improved efficiency and cost savings.
• Demonstrated success in training and developing technical staff with strong interpersonal and communication skills for both team leadership and client interactions.
• Advanced knowledge of building automation systems, energy management platforms, or computerized maintenance management systems (CMMS).
• Availability for on-call rotation and emergency response with flexibility to work outside standard business hours when operational needs require.

Location: Onsite

Work Shift:

First shift: Monday to Friday 6:00am to 2:30pm

Second shift: Monday to Friday 2:00pm to 10:30pm

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view ourSupplemental Privacy Statement which describes your rights and disclosures about your personal information.If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.