Senior Product Manager, Merchant Data Platform

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.

Job Description

With data being the fuel that drives our future - our strategies, policies and business successes around data will define our future growth prospects. Unlocking the value available through the innovative use of data on behalf of consumers, businesses and communities is key to our future. With our ongoing commitment to Visa's Data Values and the responsible use of data, we at Visa have a bold vision to continue to grow and accelerate our data-related businesses and capabilities.

Led by Visa's Chief Data Officer, the Global Data Office coordinates high-impact, complex, company-wide projects related to data business strategy, critical investments, policy development and marketplace execution. Working closely with Visa's Chief Privacy Officer, the Technology organization, the wider data community and the full set of Visa's global lines of business, the Global Data Office is evolving Visa's data-related work with momentum and enthusiasm. Driven by its commitment to trusted use of data, Visa is seeking enthusiastic leaders who are change-agents and passionate about the future of data around the world.

We are actively seeking a Senior Product Manager to help develop and launch our global, next-generation Merchant Data Platform. This platform transforms how we manage, enrich and leverage merchant data, providing our businesses and partners with unparalleled insights and capabilities. Key responsibilities include developing comprehensive data strategies and implementing advanced technological processes. The role requires close collaboration with Teams across various departments to ensure alignment and integration of data management practices. You will help develop and deliver against product roadmaps, run cross-Team programs and work closely with other product managers and product analysts to deliver exceptional results.

Essential Functions:

• Develop and implement product strategies consistent with client needs and company vision

• Partner with clients throughout the payment ecosystem to develop product strategy and co-create solutions

• Ensure product vision and requirements are designed with scalability and long-term vision in mind

• Conceptualize, develop and launch new products & experiences at the intersection payment and technology

• Brainstorm with internal and external teams to develop ideas and potential solutions for co-creation

• Rapidly convert ideas into working prototypes, mashing together solutions/capabilities that exist within Visa or externally

• Lead cross-functional team across research, design and development to design, test and pilot products

• Work closely with Internal and external product and partner teams to ensure alignment on goals/scope, plan critical path and operational risks, and ensure transparent communication

• Drive coordination with core product teams to enable commercialization

• Synthesize requirements into a common set of platform and services capabilities, writing very clear, thorough and detailed user stories for complex features and product sets

• Liaise with other business units, product leaders, engineering and other applicable groups to ensure flawless execution

• Provide status, action plans and recommendations to senior leadership on an ongoing basis

• Perform go-to-market activities by closely working with program management, product managers, other product teams, finance, operations, legal, compliance, user experience and external partners as required

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications:

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications:

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD

• Background in data and platform engineering with recent experience creating training/labelling data, prompt engineering, working with large language models (GenAI LLMs) and machine learning and validating GenAI/ML outputs with internal and external stakeholders

• Experience with point of interest (POI) data and/or geospatial mapping products and data products

• Strong product development skills with a sound understanding of payment technology, risk and fraud management, other ecosystem requirements

• Experience in the payments industry (e.g. payment processing, acquiring, payment technology provider, payment brand etc.)

• Experience in technical or business product management (business case development to P&L management)

• Experience with design thinking product development methodology preferred

• Excellent communication skills and executive presence

• Aptitude to collaborate with engineering teams to build robust, reliable and scalable payment solutions

• Highly execution focused by working in conjunction with various counterparts

• Ability to think creatively to solve problems

• Organizational and leadership abilities to influence, negotiate and drive results

• Experience working with external partners in collaborative development

• Knowledge in mobile, web and IoT application development and experience design

• Experience and knowledge of Agile (Scrum) project methodology and practices

U.S. Applicants Only

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer