Security Officer Concierge Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Concierge Desk in Brookfield, WI, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join Allied Universal as a Front Desk Officer at a dynamic manufacturing and industrial location, where you will welcome visitors, manage access, monitor front desk activity, and provide exceptional customer service and communication. In this visible role, you will help support a secure environment through professionalism, teamwork, and integrity while representing a caring, reliable, and innovative team that puts people first.

Position Type: Full Time

Pay Rate: $19.50 / Hour

Job Schedule:

What You'll Do:

Provide customer service by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to a front desk post at a manufacturing and industrial location.
• Monitor visitor and contractor access at the front desk, verify credentials, issue badges or passes as directed, and document arrivals, departures, and/or deliveries according to site procedures.
• Respond to incidents, alarms, and/or unusual situations in a calm, problem-solving manner, and communicate with site contacts, supervisors, and/or emergency personnel as needed.
• Answer phones, assist employees and guests with directions and general questions, and maintain accurate front desk logs, reports, and other assigned records.
• Observe activity at entry points and reception areas, report suspicious behavior, policy violations, and/or maintenance concerns, and help to deter unauthorized access through consistent front desk presence.

Minimum Requirements:

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.