New

Medical Equipment Technician

TEKsystems
$41,600.00 - $49,920.00 / yr
company vehicle
United States, Indiana, Indianapolis
May 29, 2026
Medical Equipment Technician / Customer Service Representative (CSR) Location Indianapolis, IN AND Columbus, IN (local travel required) Overview We are seeking a dependable and customer-focused Medical Equipment Technician to support patients using sleep PAP and other durable medical equipment (DME). This role combines hands-on equipment delivery, patient education, and strong customer service to ensure patients receive safe, effective care in their home. Key Responsibilities * Provide excellent customer service to patients using sleep PAP and other DME equipment * Deliver, set up, and maintain medical equipment in patient homes, including oxygen systems * Educate customers on the proper use, care, and maintenance of respiratory and HME equipment * Troubleshoot and resolve equipment issues, including urgent/emergency situations * Complete accurate patient visit documentation and reports following setup and follow-ups * Maintain inventory and ensure all equipment deliveries meet service goals and timelines * Process orders accurately and in a timely manner * Promote company products and services to referral sources within the community * Perform routine preventative maintenance and minor equipment repairs * Conduct patient assessments and re-assessments as needed * Ensure complete and accurate documentation for reimbursement purposes * Participate in quality improvement initiatives and compliance programs * Adhere to all company policies, safety protocols, and regulatory requirements * Maintain strict patient confidentiality in accordance with HIPAA regulations * Safely operate and maintain a company vehicle * Participate in on-call rotation as required * Travel throughout the service area to support patient needs Qualifications & Experience * High School Diploma or equivalent * 1+ year of experience working with DME and customer service preferred * 2-3 years of face-to-face customer service experience strongly preferred * Experience in healthcare, delivery services with a sales component, or military training is a plus * Valid, unrestricted driver's license * Strong communication skills with an emphasis on empathy, professionalism, and respect * Ability to work independently and manage a territory effectively * Basic understanding of reimbursement processes is a plus Physical Requirements & Work Environment * Ability to regularly lift and/or move up to 75-85 lbs, and occasionally up to 100 lbs * Frequent bending, stooping, crouching, and handling of equipment * Ability to sit and drive for extended periods * Daily travel between warehouse and patient homes * Exposure to varying home environments, including unsanitary conditions at times * Possible exposure to hazardous materials, loud environments, and extreme temperatures * May encounter difficult customer situations * Must be able to access patient residences independently Work Environment * Field-based role with frequent local travel * Combination of warehouse visits and in-home patient support * Fast-paced environment with varying workload demands throughout the day Additional Requirements * Ability to follow all safety, PPE, and infection control procedures * Completion of required compliance training and ongoing education * Willingness to assist with equipment cleaning and maintenance when needed Why Join Us? * Opportunity to make a direct impact on patient care and quality of life * Hands-on, meaningful work in the healthcare field * Dynamic role combining technical skills and customer interaction * Growth opportunities within the medical equipment and healthcare industry Job Type & LocationThis is a Permanent position based out of Indianapolis, IN. Pay and BenefitsThe pay range for this position is $41600.00 - $49920.00/yr. Company car will be provided and full health package Workplace TypeThis is a fully onsite position in Indianapolis,IN. Application DeadlineThis position is anticipated to close on Jun 11, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.