Academic Advisor I (Applicant Pool)

Georgia Southern University is the state's largest and most comprehensive center of higher education south of Atlanta. With nearly 150 degree programs at the bachelor's, master's and doctoral levels, Georgia Southern has been designated a Carnegie Doctoral/R2 "high research" university and serves more than 29,500 students from all 50 states, Washington D.C., and Puerto Rico as well as 106 nations.

With three vibrant campuses - the Statesboro Campus, the Armstrong Campus in Savannah and the Liberty Campus in Hinesville - Georgia Southern offers a dynamic environment which encourages learning, discovery and personal growth. The University is accredited by the Southern Association of Colleges and Schools and has earned special accreditation from professional and academic associations that set standards in their fields.

Georgia Southern is an influencer and intellectual catalyst in southeast Georgia, a rapidly expanding region that is home to international companies such as Hyundai, Gulfstream and JCB, as well as the Port of Savannah and Georgia Ports Authority. With a focus on hands-on learning, Georgia Southern is supporting the demand for highly skilled workers by providing academic excellence and creative innovation in a supportive student-centered environment that empowers the next generation of leaders to succeed.

Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. Named one of the Best U.S. Colleges by The Wall Street Journal, Georgia Southern is nationally ranked for the caliber of its programs and services. Georgia Southern University has been recognized by Forbes as one of "America's Best-In-State Employers" for 2025.

This is a general applicant pool for Academic Advisor I positions available on the Statesboro and Savannah campuses of Georgia Southern University.

Center for Advising, Retention and Completion

Serve as frontline contact for undergraduate students for developmental academic advising to drive engagement and empower students to achieve their academic and career goals. Build formative relationships with students by interpreting information concerning course descriptions, program requirements, prerequisites, and registration procedures. Play a vital role in maximizing undergraduate students' persistence to graduation. Consistently exhibit service, collaboration, and excellence as championed by the Division of Enrollment, Marketing, and Student Success.  

This position has been identified by Federal Law (Jeanne Clery Act) as a Campus Security Authority (CSA), with significant student and campus responsibilities. CSA's are obligated to report crimes reported to them which occurred on campus, in public areas bordering campus and in certain non-campus buildings owned or  controlled (leased) by the University.

• Accurately Advise students on degree requirements; program changes; and resolution of academic problems
• Meet minimum KPI targets for advising campaigns
• Monitor student academic progression and participate in CARC retention outreach efforts
• Support students in the establishment of academic and career goals; and identify and address challenges that may negatively impact student success
• Communicate key advising updates to students through coordinated CARC campaigns and based on caseload needs
• Provide current and returning students with in-depth information regarding course  descriptions, prerequisites, program requirements, and registration procedures
• Participate in New Student Onboarding and Orientation: create presentations; resolve academic related issues and evaluate courses
• Consistently comply with academic policy and communicate those policies accurately to students
• Represent center, unit, and university at institutional meetings and events as  assigned
• Develop and maintain student files and records in accordance with CARC policy

Educational Requirements

• Bachelor's Degree

Required Experience

• One (1) or more years of related work experience

Preferred Educational Qualifications

• Master's Degree

$46,800

This is an exempt position paid on a monthly basis.

• Resume
• Cover Letter
• Two (2) Professional References

ABILITIES

• Consistently exhibit engaging customer service
• Ability to support various constituencies served by the University
• Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position
• Ability to work independently and within a team environment

KNOWLEDGE

• Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success.

SKILLS

• Effective communication (verbal and written), organizational and human relations skills

Open Until Filled 

Application review may begin on April 27, 2026.

For more information or questions about a job posting, please contact the Department of Human Resources by phone at (912) 478-6947 or by email at hrservice@georgiasouthern.edu.

For technical support, please call the USG Service Desk at (877) 251.2644, or email support@usg.edu.

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Legally authorized to work in the United States for the duration of employment without assistance from the University.

Must be able to perform duties and responsibilities with or without reasonable accommodation.

Georgia Southern University is a Tobacco and Smoke-Free Community.

Proof of valid driver's license upon hire and throughout employment

Georgia Southern University provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the Americans with Disabilities Act to participate in the search process should notify Human Resources: (912) 478-6947.

• Must be able to perform duties and responsibilities with or without reasonable accommodation  
• Work generally performed in an office environment  
• Workweek may occasionally extend beyond 40 hours  
• Travel may be required  
• Ability to operate University motor vehicle  
• Work week may extends to evenings, weekends and/or holidays  
• May be required to maneuver items weighing up to 25 pounds with or without reasonable accommodation  

• Standard + Education & DMV