Residential Care Specialist- Overnight

The Salvation Army Midland Division Family Haven Shelter located in St. Louis, Missouri, is looking for a Residential Care Specialist Overnight.

This is a full-time, 40 hour a week position, non-exempt position $16.00 per hour.

10740 Page Ave, St. Louis, Missouri

Essential Duties:

1. Client Guiding & Safety

• Supporting clients in practicing positive behavior and activities to maintain safety and order within the facility and on surrounding grounds
• Conduct and document hourly bed checks on all shifts to ensure client safety and compliance.
• Enforce resident rules and policies in a fair and consistent manner.

1. Facility & Operational Duties

• Maintain the shelter journal/log by recording shift incidents and reviewing previous entries.
• Answer phones, take messages, and communicate information appropriately.
• Assign and coach residents through completing chores; provide support and training as needed for chores.
• Help maintain cleanliness and order in office and shared spaces.

1. Team Collaboration & Communication

• Attend and participate in team meetings, staff trainings, and organizational events (including fundraising and special events).
• Complete all assigned trainings in a timely manner.
• Foster a positive and respectful work environment through professional and courteous communication with clients, coworkers, leads and supervisors.
• Resolve conflicts in a professional manner and demonstrate respect for others' property and personal space.

Minimum Qualifications

High School Diploma or equivalent diploma with one year experience working in a Social Service agency or two years residential experience without a diploma. Higher education in psychology, social work, criminal justice or other related field is a plus. Must be a team player, a self-starter, and perform well with minimum supervision. Good communication skills are essential, as well as an ability to work with diverse and challenging personalities are essential. Computer skills are desirable.

Physical and Working Conditions

Must be capable of performing the above essential duties in an office environment to include: using a computer, answering phones, etc. Most work will be indoors in a temperature-controlled environment.