Onsite Field Service Technician II

Location:

Air Liquide Electronics innovative electronic materials respond to increasingly challenging customer demands for improved mobility, connectivity, computing power and energy consumption. We offer ultra pure carrier gases, a wide range of specialty gases and advanced precursor molecules, enabling equipment for safe distribution, purification and on-line purity control. On site, manufacturers rely on our expertise in providing full management of these gases, advanced molecules and equipment and in helping to continuously improve production processes.

• Pay: $30.00 - $35.00 per hour

• Comprehensive Family Benefits: Air Liquide offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.

• Support for Parents: We offer up to 14-week paid child birth benefits to support growing families.

• Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.

• Early Access: Your benefits start day 1.

Recruiter: Carolyn Harris | carolyn.harris@airliquide.com

Onsite Field Service Technician at a Semiconductor company servicing our Chemical, Slurry or Gas distribution equipment.

Responsibilities

• Support a wide range of product lines (specialty gas and chemical and slurry) and the opportunity to contribute across those product lines based on project needs.

• Strong understanding of a range of technical processes or procedures (or deep skills in a single area) built through job-related training and meaningful work experience.

• Complete a variety of atypical assignments.

• Work within defined technical processes and procedures or methodologies and may help determine the appropriate approach for new assignments.

• Maintain and install equipment where intermediate to advanced technical skills are utilized in hooking up, commissioning, testing, retrofitting, maintaining, and resolving system pathways for chemical delivery equipment.

• Install and debug software and controls collaboratively.

• Collect data and perform analysis on equipment to understand and diagnose maintenance needs.

• Identify technical opportunities and implements solutions within the scope of capability to fully understand and safely implement repairs.

• Connect with appropriate people within the organization to resolve more complex situations.

• Partner with customers both internal and external to identify issues and resolve them together.

• Complete tasks in a timely manner that advances goals and ensures a seamless, efficient experience for both the customer and AES.

• Analyze means of repair and ensures appropriate secondary planning to minimize any interruption to customer processes.

• Foster an understanding of and the ability to operate and install auxiliary equipment: Chemical/Slurry Systems: particle counters, flow meters, sampling systems, analytical equipment (assay, etc...), and system options as appropriate. Gas Systems: gas analyzers, flow meters, flow control valves, regulators, LSS.

• Solve problems that are often complex in scope and require thoughtful judgment and technical capabilities as well as excellent customer relations skills.

• Nurture sensitivity to customer concerns and future business prospects.

• Provide the Voice of the Customer to internal audiences and helps the internal organization understand the needs and desires of our customers.

• Assist in training and supporting customer personnel.

• Perform other duties as assigned or as necessary to meet the needs of internal and external customers.

• Enjoy a high degree of trust and autonomy, with oversight focused primarily on complex new assignments.

• Mentor and support colleagues with less experience to foster a collaborative learning environment.

Required Qualifications

• HS Diploma or GED

• 2+ years of related work experience

• Ability to read and interpret blueprints and schematics

• Controls and controls technology including the ability to debug controls, software problems, and install software

• Ability to use math and computer skills to analyze data

• Knowledge of commonly used business software and technical software specific to our equipment

• Ability to use appropriate hand or power tools and solid knowledge of appropriate work practices and safe work procedures

• Ability to speak distinctly and see and hear clearly

• Ability to work in a clean-room environment

• Ability to wear a respirator

• Demonstrates strong work behaviors including organization, timeliness, dependability, and courtesy to others

• Ability to travel both domestically and internationally

Preferred Qualifications

• Associate Degree in a technical discipline

• Experience in the semiconductor industry

• Experience in the industrial gas industry

Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.