Employee Relations Generalist II

We're with you for life's journey. At Denver Health, purpose isn't just something we believe in-it's something we live every day, for life's journey.

Our Values

Respect | Belonging | Accountability | Transparency

Department

*This position is expected to be full-time in-office

*May require occasional travel to off-campus clinics in the Denver metro

Join a dynamic HR team where collaboration isn't just a buzzword - it's how we work every day. As part of our close-knit group of Employee Relations Specialists and HR Business Partners, you'll be surrounded by supportive colleagues who share knowledge, tackle challenges together, and celebrate each other's successes. Here, your voice matters and your expertise is valued. We're more than just coworkers; we're strategic partners who learn from each other while making a real impact on our organization's success. This position will also have the unique opportunity to provide training support to our Organizational Development team.

Beyond the role itself, you'll find an environment where we prioritize leadership, accountability, and providing exceptional experience for patients and our people. If you're looking for a place where you can both contribute your expertise and continue to develop your skills alongside accomplished HR professionals, we'd love to talk with you.

Job Summary

Under general supervision, serves as a primary contact for employee relations matters, promoting positive workplace relationships through effective employee communication and engagement. Works independently on most employee relations matters while receiving guidance on complex or high-risk situations. Provides mentorship to level I generalists while handling more complex investigations and employee relations issues. Focuses on maintaining consistent application of policies while supporting a positive workplace culture.

Essential Functions:

• Employee Relations & Investigations
  * Independently manages employee relations investigations.
  * Analyzes investigation findings and recommends appropriate actions.
  * Manages and maintains accurate case files with appropriate documentation.
  * Provides guidance on employee concerns and conflicts.
  * Identifies and tracks employee relations trends; communicates to HR Business Partners.
  * Reviews and approves corrective actions/ Accountability Based Performance (ABP) and Performance Improvement Plans (PIP).
  * Provides comprehensive consultation to leaders on various employee relations matters. (30%)
• Performance Management & Training
  * Coaches leaders through performance management situations.
  * Develops and delivers HR training programs.
  * Creates performance management tools and resources.
  * Monitors utilization of performance management programs.
  * Advises on policy interpretation and application. (25%)
• Program Administration & Compliance
  * Supports the implementation, coordination, and evaluation of various programs and initiatives.
  * Ensures compliance to monitoring and reporting processes.
  * Assists leader prepare for unemployment hearings and drive high success rate for unemployment claims.
  * Partners with the leave of absence team to support leave and accommodation cases.
  * Creates and maintains program documentation and metrics.
  * Supports implementation of employee engagement initiatives.
  * Assists with diversity and inclusion program activities.
  * Partners with key stakeholders for survey and audit preparation. (25%)
• General HR Support
  * Provides advanced policy interpretation and guidance to employees and leaders.
  * Creates employee documentation for standard situations.
  * Supports onboarding and exit processes.
  * Recommends and implements process improvements.
  * Supports organizational change initiatives.
  * Mentors junior team members. (20%)

Education:

• Bachelor's Degree Bachelor's degree or equivalent experience HR or related field Required

Work Experience:

• 4+ years of progressive Human Resources experience with focus on employee relations. Required

Knowledge, Skills and Abilities:

• Strong investigation and documentation skills.
• Strong customer service skills
• Solid knowledge of employment law and HR best practices.
• Solid organization, prioritization, and time management skills.
• Excellent communication and interpersonal abilities.
• Demonstrated ability to maintain confidentiality.
• Basic analytical and problem-solving skills.
• Critical thinking skills.
• Proficient in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).
• Experience with HR Information Systems.

Shift

Work Type

Salary

Benefits

At Denver Health, we take care of the people who take care of our community. Our benefits are built to support your life, your family, and your future - with generous paid time off, fully paid parental leave, exceptional retirement contributions, comprehensive health coverage, and nationally recognized well-being programs. We invest in your growth through tuition assistance, career advancement pathways, and professional development - while also offering meaningful financial advantages through loan forgiveness eligibility and employer contributions. When you join Denver Health, you're joining a mission-driven organization that invests in you.

Here is a small list of our benefit programs:

• Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
• 100% paid parental leave up to 6 weeks
• Immediate eligibility for retirement plans with employer contribution up to 9.5%
• Generous medical, dental, vision plans in addition to employer paid disability and life insurance.
• Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center
• Free RTD EcoPass (public transportation)
• Childcare discount programs & exclusive perks on large brands, travel, and more
• Tuition reimbursement & assistance
• Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways
• Professional clinical advancement program & shared governance
• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

About Denver Health

Denver Health is an integrated, high-quality academic healthcare system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver's 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, the Public Health Institute at Denver Health, Denver Health Medical Plan and Denver Health Foundation.

As Colorado's primary, and essential, safety-net healthcare system, Denver Health is a mission-driven organization that has provided millions in uncompensated care for the uninsured each year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community. All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made. Applicants will be considered until the position is filled.