CO Clinical Nurse (DOM General Internal Medicine)

Specific Duties & Responsibilities

• Coordinates care for a group of complex patients to achieve clinical and organizational outcomes.
• Provides evidence-based care based on nursing process, policies, procedures, and protocols of the Johns Hopkins Hospital.
• Provides guidance to other team members to promote quality, safety, and excellence in care.
• Actively participates in Comprehensive Unit Based Safety Program (CUSP) initiatives.
• Performs transitional care management calls for practice patients discharged from hospitals in the area and determines the need for short-term outpatient follow-up.
• Provides direct patient care, when needed, for point of care testing, medication/vaccine administration, patient rooming and other duties as assigned.
• Provides patient education for self-care chronic disease management, such as, diabetes education (in person, by phone, or via MyChart).
• Works collaboratively with a multidisciplinary health care team to optimize team performance and patient outcomes.
• Triages phone calls and electronic advice requests from patients and determines need for medical assessment.
• Assesses lab results and implements intervention in consultation with primary providers.
• Triages calls from outside institutions, JHM Emergency Departments, and other health care providers; determines and implements follow-up plans.
• Identifies care continuity needs of patients; generates and pends orders to primary providers for signature.
• Assists primary providers with maintaining electronic medical records; scans outside results into system, updates immunization history, updates health maintenance records, acts on overdue health maintenance items.
• Conveys critical action values/ patient request of lab results when requested by provider (communication from MD to RN)
• Assist in the development/updating of clinic-based protocols, standardized workflows, or other clinical practice procedures.
• Helps lead quality improvement initiatives that are focused on outcomes measures that are relevant to primary care.
• Assists Medical Office Coordinator (MOC) in scheduling patients for appointments.
• Helps complete forms (e.g., disability, FMLA, mobility) requiring basic health history.
• Helps obtain prior authorization for tests and medications
• Provide oversight for ordering, stock, and maintenance of clinical supplies and equipment. Collaborates with clinic manager to ensure supplies, medications, and vaccines available and up-to-date for clinical use.
• Responsible for other clinical duties as assigned.

Skills and Abilities

• Expected to learn the formal and informal departmental goals, standards, policies and procedures which may include some familiarity of other departments within the school/division. Is sensitive to the interrelationship of both people and functions within the department.
• On a regular and continuous basis, exercises administrative judgment and assumes responsibility for decisions, consequences, and results having an impact on people, costs, and/or quality of service within the functional area.
• Exchanges non-routine information using tact and persuasion as appropriate requiring good oral and written communication skills.
• Knowledge of nursing process; social, behavioral, biological, and physical sciences; safety and scientific inquiry process and application to the skill performance; leadership and management as normally acquired through completion of a program in nursing.
• Knowledge of current health care environment.
• Knowledge of general physiologic monitoring and patient care equipment such as defibrillator and glucose monitor.
• Successfully completes all training courses required for access to Epic and other clinical software systems.
• Requires effective use of resources and cost awareness.
• Ability to analyze data to synthesize and summarize information and to make judgments regarding patient care.
• Highly effective verbal communication and interpersonal skills to establish working relationships that foster optimal quality patient care.
• Ability to use a computer keyboard to input and obtain data.
• Ability to operate personal computer to access email, computerized scheduling and documentation systems, and other basic office support software including Microsoft Office applications.
• Ability to apply principles of evidence-based practice, scientific process, and service excellence in practice.
• Ability to interact successfully with the public. Ability to perform effectively despite sudden deadlines and changing priorities. Ability to maintain personal composure in high stress situations.
• Demonstrated interpersonal, written and verbal communication skills are required to service a diverse customer base.
• Ability to demonstrate and convey a favorable image of the organization and to conform to proper standards of professional dress, attitude and demeanor. Ability to demonstrate a high level of interpersonal skills required to interact with patients, patients' families/visitors and clinical staff.
• Ability to perform with a high degree of accuracy and with meticulous attention to detail. Demonstrate a strong ability to use initiative and judgment and to identify, analyze and solve problems.
• Ability to demonstrate self-direction and initiation. Ability to work independently and as a part of a team.

• Individual must be a registered nurse, licensed in the State of Maryland
• Must maintain active licensure throughout employment.

• Experience with Epic preferred.
• Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

• The individual must be a registered nurse, licensed in the State of Maryland or the state where practicing.
• Current American Heart Association or American Red Cross CPR Certification.
• Completion of the JHH Credentialing process.

Classified Title: Clinical Nurse
Job Posting Title (Working Title):CO Clinical Nurse (DOM General Internal Medicine)
Role/Level/Range: ACRP/03/ME
Starting Salary Range: $64,600 - $113,300 Annually ($87,000 targeted; Commensurate w/exp.)
Employee group: Full Time
Schedule: M-F; 7:45am - 4:15pm
FLSA Status:Exempt
Location: JH at Greenspring Station
Department name: DOM General Internal Medicine
Personnel area: School of Medicine