Student Services Analyst (TRIO Upward Bound)(Specially-funded)

$53,050.25 - $68,964.82/annually, DOE

114

Monday - Friday, 8am - 5pm; some evenings and weekends may be required 
Summer Hours: Monday - Thursday, 7am-6pm 

Frequent travel for college tours and may have night and weekend hours. 
This position may allow for a remote work day and the schedule will be determined upon hire.

12 Months

This is a specially funded, at-will assignment with a projected end date of 08/31/2027 with renewal based on funds availability and the needs of MCCCD.

10 Colleges. Unlimited Opportunities.

The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision-creating excellence in education for a better world.

We focus on people-not profits. 
With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college.

We don't just support our community-we help build it.
We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. 

We believe our employees are our most valuable asset.
Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.

Join us in making a real difference in the lives of over 140,000 college students each year.

Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD:

Affordable and Comprehensive Benefits Package:

• Nationwide Medical, Dental, and Vision Coverage
• Paid Time Off: Vacation, Sick Leave, and Personal Time
• 20 Paid Observed Holidays
• Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage
• Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions
• Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b)
• Tuition Reimbursement for employees and dependents
• Annual Professional Development Funding
• Flexible Work Schedules

Employee Health & Wellness Programs:

• District-Wide Wellness Program with Workshops and Webinars
• Monthly Health & Wellness Calendar and Newsletter
• Virta Diabetes Reversal Program and Support Groups
• Employee Assistance Program (EAP)

• Sight-On-Site Eye Care Services

• Pre-Retirement Planning Events
• Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer) 

The TRIO Upward Bound (UB) Program Coordinator (Student Services Analyst) collaborates with the TRIO Project Director, serving as the primary lead responsible for planning, implementing, and coordinating the UB program. The Program Coordinator provides full support and collaboration to carry out these efforts by serving as the primary point of contact for high school participants. The UB Program supports students who are first-generation, low-income, or otherwise underrepresented in higher education. The UB Coordinator will serve as the primary case manager for engaging students in College Readiness, Academic Preparation, and Enrichment and Cultural Activities. This position requires high motivation, creativity, and the ability to holistically support students in overcoming barriers to postsecondary access.

30% - Student Support

• Advises, coaches, and tracks Upward Bound participants' academic, career, and personal development. 
• Works with students to develop individualized success plans, monitors progress, and maintains longitudinal records for each participant. 
• Provides ongoing advising and case management to students and families to ensure persistence through high school graduation and college enrollment.
• Identifies referral resources and connects students to appropriate academic, personal, and social support services. 
• Coordinates tutoring, mentoring, and college readiness support aligned with program objectives. 

30% - Recruitment, Outreach & Program Implementation

• Assists with the identification, recruitment, and selection of eligible high school students for Upward Bound participation. 
• Coordinates and supports information sessions, orientations, workshops, and parent engagement activities (e.g., Parent Institute). 
• Plans and implements campus visits, cultural enrichment events, volunteer activities, and leadership development experiences for UB participants. 
• Builds and maintains partnerships with high school administrators, teachers, counselors, and families to promote program goals and student participation. 
• Assists with the planning and delivery of summer programming and academic-year initiatives consistent with TRIO objectives and GateWay's Strategic Plan. 
• Plan, organize, and implement a 6-week summer bridge program in collaboration with the Project Director. 

30% - Program Coordination & Case Management

• Provides office coordination and administrative support for all Upward Bound program activities. 
• Maintains program records, participant files, reports, and data systems in alignment with MCCCD and federal requirements. 
• Organizes program purchasing, student service contracts, and event logistics with Program Director (PD) approval. 
• Ensures compliance with GWCC and MCCCD purchasing and travel policies, including travel authorizations, vendor quotes, and reconciliations. 
• Plans and coordinates student and staff travel for college visits, cultural experiences, and the summer residential program. 
• Maintains an accurate inventory of program supplies and materials. 
• Assists with preparation of program reports and documentation for annual and ongoing evaluations. 
• Schedules student appointments and coordinates with college and high school staff for advising, tutoring, and mentoring sessions. 
• Maintains accurate data tracking in compliance with Department of Education and institutional reporting requirements. 

10% - Other Duties as Assigned

Bachelor's Degree from a regionally accredited institution and two (2) years of student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs.

OR

An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.

A. Master's degree in education, counseling, student affairs, or related field. 
B. Two (2) or more years of experience working with first-generation, low-income, or underrepresented college students. 
C. One (1) or more years of recruitment experience. 
D. Familiarity working with High School students and partners.
E. Two (2) or more years of experience coordinating, implementing, or evaluating student support programs. 
F. One (1) or more years of program data inquiry and retention experience 
G. One (1) year full-time relevant MCCCD experience during the previous two (2) years

• Will be required to travel or be assigned to all GateWay locations
• Weekly travel to partner high schools and community sites.
• May require some evenings or weekends for workshops, cultural trips, and summer programs
• May require prolonged periods of viewing a computer screen
• May be required to lift or carry up to #25 lbs
• MCCCD does not sponsor individuals for any type of work visas
   

Applicants are strongly encouraged to submit a cover letter that details how the applicant meets the minimum and desired qualifications.  A cover letter may further highlight an applicant's knowledge, skill and abilities.  All minimum requirements must be met at the time of the application. 

Additional materials will not be accepted after the job posting has closed.

Missing materials or incomplete employment history will not be considered. 

Please ensure your materials clearly provide the following information.

• Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
• Indicate whether former or current employment is Full-Time or;
• Part-Time employment (must include number of hours worked) 
• Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
• Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.

Maricopa County Community College District (MCCCD) complies with the Americans with Disabilities Act (ADA) of 1990. Qualified applicants or candidates with disabilities can submit a reasonable accommodation request at any point in the hiring process, and MCCCD's policy is to provide reasonable accommodation unless such accommodation would cause an undue hardship.  If a reasonable accommodation is needed, please contact the ADA Coordinator from the hiring campus location for assistance via email at adasupport@domail.maricopa.edu 

MCCCD is an Equal Opportunity Employer.

Open until filled. First Review on July 27, 2026. 

Applications received after the review date may not be screened.

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses.  Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.