Associate Director of Membership Engagement

The Associate Director of Membership Engagement is a key leadership position responsible for leading, directing, providing vision, strategy, and execution of all aspects of membership, marketing, and engagement. This role directly supports NODA's mission and strategic priorities by strengthening the member experience and expanding membership reach. The individual in this position must be able to make complex decisions with authority and understand the risk, liability and implications that could impact NODA, the University, and constituents/stakeholders. This position will supervise the contract positions related to marketing and communication.

This position will require occasional travel on overnight trips to attend events and flexibility to conduct work in the evenings and weekends as needed. This position will be remote with the expectation to meet in-person with Association staff and attend NODA events as required as well an occasional visit to the University of Minnesota, Twin Cities campus. The Associate Director of Membership Engagement will report directly to the Executive Director.

Please note, this position is not eligible for H-1B or Green Card sponsorship. This position does not offer a STEM OPT training program.

Essential Duties & Responsibilities

Leadership & Member Management (50%)

• Provide strategic vision and oversight for all membership-related initiatives, including recruitment, retention, onboarding, and engagement strategies across institutional, individual, student, and associate member categories
• Manage the Membership Growth Plan to sustain current members and grow the total base in the United States and abroad
• Work with the Member Engagement Committee as the staff partner ensuring the Board approved strategic priorities related to membership are implemented
• Collaborate cross-functionally to implement Board-directed membership strategies, support educational program communities and drive targeted outreach efforts to ensure a consistent, member-centered approach across Communities, Conferences, and other engagement platforms
• Develop and maintain partnerships with community organizations, industry partners, government entities, and other institutions
• Represent NODA and its programs at institutional meetings, on committees, and with external partners and agencies

Volunteer Engagement (30%)

• Direct volunteer and community engagement efforts, including the development and implementation of volunteer programs, support for NODA Communities, and initiatives that foster inclusive member involvement - ensuring alignment with the Association's strategic priorities
• Manage the NODA Connect communities for educational programs, including uploading resources and engaging members
• Work with the Communities Implementation Committee as the staff partner providing guidance in the development of policies/practices and support of the Communities
• Manage planning and logistics for the Graduate Student Symposium and the Transition Symposium
• Oversee volunteer engagement to include (volunteer training programs, training protocol and implementation), that align with the Association's strategic priorities
• Serve as the staff partner for the Engagement & Access Committee
• Lead the All Committee Quarterly meetings

Marketing & Communications (20%)

• Lead and manage marketing and communications strategies to promote membership value and enhance visibility of NODA programs, services, and events
• Manage all logistics related to publications including producing, monitoring, and overseeing all publications, including development and implementation of schedules and deadlines
• Oversee and support logistics for events as they relate to membership, including promotional publications, website updates, sponsorship communications, and registration strategies
• Supervise the contract positions related to marketing and communication

Required Education, Experience and Qualifications

• Bachelor's degree plus at least two years of full-time experience working in nonprofit management, higher education, or other related areas or a combination of related education and work experience to equal at least six years.
• Demonstrated ability to make complex decisions, solve problems and work with volunteers
• Previous experience with managing and implementing programs logistics and operations with demonstrated organizational skills and attention to details
• Ability to be self-directed and work autonomously daily with capability to multi-task, make critical decisions and work with a variety of people and personalities
• Be a team player and work with volunteers either by leading or taking direction
• Organizational skills sufficient to perform multiple tasks while managing and monitoring many aspects of the member experiences and expectations
• Strong communication skills both oral and written
• Commitment to diversity and inclusive excellence
• Must be able to travel on overnight trips to attend events

Preferred Experience and Qualifications

• Association management experience
• Experience working with and directing volunteer leadership
• Marketing and communication experience
• Supervisory experience
• Ability to work and communicate across organizational programs and priorities
• Recognizes the importance of volunteer leadership and participation
• Demonstrated ability to communicate and work effectively with various constituencies, including diverse populations
• Proven effectiveness at group/team member environment
• Values diversity as expressed in NODA's diversity statement

NODA is a nonprofit, membership Association comprised of professional administrators, students, faculty members as well as other higher education organizations. NODA has over 4,000 members in the U.S. and internationally, consisting of over 500 institutional memberships (public, private, 4-year and 2-year), bringing different perspectives, knowledge, and experiences. NODA's core purpose is to create an inclusive community of practice that enriches education, leadership, and professional development in the fields of college student orientation, transition, and retention. NODA staff are employees of the University of Minnesota, Twin Cities and are governed by an elected board of directors.

Pay Range: $62,254 - $62,750; depending on education/qualifications/experience

Time Appointment: 100% Appointment

Position Type: Civil-Service

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

While our salary ranges provide a framework, it is important to note that most of the
time, the initial pay may not reach the maximum of the range. This approach ensures
that compensation reflects the value and unique contributions of each candidate while
maintaining equity within our organization. As part of our commitment to fair and
equitable compensation, please be aware that the salary offered to incoming candidates
will be based on their individual credentials and experience.

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

Please include a resume and cover letter for a complete application. This position will remain open until filled.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by Forbes as a Best Employer for Company Culture (2026), Best Employer for Women (2023), and Best Employer by State (2022-2026). In 2026, we also received Culture Excellence & Industry Awards recognition for employee appreciation and work-life flexibility.