Pool Maintenance Supervisor

Pool Maintenance Supervisor

Position Summary

Horseshoe Bay Resort is seeking a Pool Maintenance Supervisor to oversee the daily operation, maintenance, and safety of all resort aquatic facilities. This hands-on leadership role is responsible for maintaining water quality, ensuring pool systems and equipment operate efficiently, supervising pool personnel, and maintaining a safe, clean, and guest-ready environment across the resort.

Resort Aquatic Facilities

This position is responsible for maintaining and supporting all resort aquatic venues, including but not limited to:

• Waterfront Floating Pool
• Tower Pool
• Paseo Fitness Center Pool
• Bayside Spa Pool and Hot Tub
• Additional resort pools, hot tubs, water features, and related aquatic facilities

Key Responsibilities

• Oversee the daily operation, maintenance, and safety of all resort pools, spas, and aquatic facilities.
• Supervise, train, schedule, and develop pool maintenance staff.
• Open, close, and secure facilities as required.
• Conduct routine safety inspections and staff safety training.
• Maintain pool and spa cleanliness through skimming, vacuuming, filter maintenance, backwashing, and general upkeep.
• Perform water testing and chemical balancing to ensure compliance with all health and safety standards.
• Inspect, troubleshoot, and maintain pool equipment, including pumps, heaters, filters, chemical feed systems, railings, and related infrastructure.
• Coordinate and oversee repairs and preventative maintenance activities.
• Order, track, and maintain inventories of chemicals, equipment, and supplies.
• Enforce pool safety rules and operational procedures.
• Identify hazardous conditions and ensure proper corrective actions are taken.
• Maintain accurate records of water chemistry, maintenance activities, inspections, and inventory.
• Ensure all aquatic facilities meet cleanliness, appearance, and operational standards.
• Follow OSHA, MSDS, company safety policies, and environmental regulations.
• Operate company vehicles and equipment safely and responsibly.
• Report maintenance issues, safety concerns, and personnel matters to department leadership.
• Recommend facility, equipment, and process improvements.
• Perform other duties as assigned.

Qualifications

Required

• High school diploma or equivalent.
• Pool maintenance experience.
• Valid driver's license with an acceptable driving record.
• Knowledge of pool equipment, water chemistry, and preventative maintenance practices.
• Strong leadership, communication, and organizational skills.
• Ability to communicate effectively in English, both verbally and in writing.
• Ability to work independently and as part of a team.

Preferred

• Certified Pool Operator (CPO) certification.
• Two (2) years of supervisory experience.

Schedule Requirements

• Ability to work a flexible schedule, including weekends and holidays.
• Available to respond to operational and emergency maintenance needs as required.

Physical Requirements

• Ability to stand, walk, bend, squat, kneel, and work outdoors for extended periods.
• Ability to frequently lift and move items weighing up to 50 pounds.
• Ability to occasionally lift and move items weighing up to 100 pounds.
• Ability to work safely around pool chemicals, equipment, and maintenance tools.
• Strong problem-solving skills and attention to detail.
• Ability to maintain a clean, safe, and environmentally responsible work environment.

Benefits

Full-Time Benefits

• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Vacation and Holidays
• Short-Term and Long-Term Disability Insurance
• Critical Illness and Accident Insurance
• Associate Relief Fund

Associate Perks

• Associate Housing and Shuttle Service
• Weekly Meal Subsidies
• Golf and Amenity Privileges*
• Retail and Dining Discounts at Horseshoe Bay Resort
• Discounts at Crescent Hotels & Resorts properties nationwide

*Privileges based on occupancy and business levels.

Technical/other training (required)
High School (required)

Inspects, troubleshoots, and maintains pool equipment, including pumps, filters, heaters, and chemical systems, while managing inventory and maintenance records. (required)
Supervises and trains pool maintenance staff, coordinates daily work assignments, and promotes a safe and efficient work environment. (required)
Oversees the daily maintenance and operation of resort pools and spas, ensuring water quality, cleanliness, and compliance with all safety standards. (required)