Assistant Facility Manager, Night Shift Supervisor - Krannert Center for the Performing Arts

Job Summary

The Assistant Facility Manager (Night Shift Supervisor) supports the safe, efficient, and effective operation of Krannert Center during evening and overnight hours. This position supervises attendants, extra-help employees, and student workers; coordinates facility readiness for performances, events, classes, and public use; responds to operational and emergency issues; and helps maintain building readiness, staffing support, and operational continuity. Current opening schedule is Tuesday-Saturday, 2 PM-11 PM.

Duties & Responsibilities

Staff supervision, scheduling, and work coordination.

* Supervises attendants, extra-help employees, and student workers assigned to building operations functions.

* Leads shift meetings to communicate expectations, review priorities, and coordinate work.

* Develops daily and weekly work plans and coordinates work across shifts.

* Provides leadership to attendants in the use of departmental technology systems related to building scheduling and operations, including the transition from the FileMaker building calendar to Momentus Elite.

* Assigns and directs custodial, housekeeping, room support, and related operational activities.

* Schedules extra-help staff and reviews time records.

* Applies University policies, labor agreements, and departmental procedures.

Event support, training, and facility readiness.

* Identifies training needs for attendants and coordinates training related to cleaning products, cleaning methods, safety practices, OSHA requirements, CPR, and other operational needs.

* Coordinates and oversees facility conversions, room set-ups, and operational support for performances, receptions, luncheons, meetings, classes, and other events, including verifying accuracy and ensuring clear communication from the Events department.

* Works with catering, events staff, building users, and other Krannert Center personnel to adapt spaces and resources to program needs and support safe and efficient operations.

Inventory, supplies, and operational support.

* Oversees the storage, condition, and availability of equipment, supplies, and materials needed to support public events and daily operations.

* Orders and maintains inventory of cleaning supplies and other operational materials needed to keep attendants prepared for assigned duties.

Emergency response and alarm responsibilities.

* Initiates emergency notification and evacuation procedures when front-of-house staff are not present and applies the building emergency response plan and public address system appropriately.

* Assists the Facility Manager with alarm access and related records for evening attendants responsible for locking and arming the building, performs periodic alarm-related checks, and serves as a primary contact for alarm notifications.

* Along with the Facility Manager, participates in on-call responses for alarms and emergencies on a 24-hour basis, including holidays.

Maintenance coordination and building service support.

* Monitors building conditions and helps coordinate outside services needed to support the repair, upkeep, and safe operation of the facility.

* Works with the Assistant Director for Operations/General Manager, Building and Operations Engineering staff, the Building Electrician, and other relevant personnel to coordinate repairs and maintenance work.

* Supports coordination of services that may include painting, masonry, plumbing, electrical, sheet metal, refuse handling, carpentry, and related trades.

Other duties as assigned.

* Performs other related duties as assigned in support of building operations, consistent with the needs of the department.

Physical Demands and Working Conditions

* Ability to move up to 50 pounds.

* Ability to move throughout the facility and climb stairs and ladders as needed.

* Ability to remain in a stationary position for extended periods when operational needs require it.

Minimum Qualifications

• High School Diploma or equivalent.

• Any one or combination totaling three (3) years (36 months) from the categories below:
  • College course work in facility management, operations management, or a closely related field, as measured by the following conversion table or its proportional equivalent:
    • 60 semester hours or an Associate's Degree equals one (1) year (12 months)
  • Training from a vocational, technical, or an armed forces program which includes building operations such as coordination of building maintenance, construction management, hospitality, or closely related experience.
  • Work experience which includes building operations such as coordination of building maintenance and work orders, construction management, hospitality, or closely related experience.

• One (1) year (12 months) of supervisory or administrative experience which includes building operations such as coordination of building maintenance and work orders, construction management, hospitality, or closely related experience

Knowledge, Skills and Abilities

• Ability to remain calm under pressure, exercise sound judgment, and respond effectively in a fast-paced operational environment.

• Ability to work independently, show initiative, and make timely and accurate decisions.
• Strong interpersonal and communication skills for effective interaction with students, faculty, patrons, building operations staff, maintenance personnel, vendors, and purchasing personnel.
• Ability to learn, use, and help lead adoption of departmental technology systems related to building scheduling and operations, including the transition from the FileMaker building calendar to Momentus Elite.

Appointment Information