Learning & Development, Sr. Specialist

Build the Future At McGraw Hill, we create best-in-class, next-generation learning experiences that are used by millions of students and educators worldwide every day. We design intuitive and effective tools that maximize teachers' time and students' learning. And we do all of this in a supportive and collaborative environment where we work alongside brilliant colleagues, touch lives around the world, see the difference our hard work makes, and continue on our own paths of lifelong learning.

How can you make an impact?

The Learning & Development Sr. Specialist supports the design, delivery, and continuous improvement of learning experiences that strengthen employee onboarding, manager capability, and ongoing development. This role plays a vital role in supporting the development of instructor-led and virtual training, global onboarding, manager capability resources, and the administration and optimization of our LMS (Docebo) to create a more consistent, accessible, and user-friendly learning experience across the organization.

This is a remote position open to applicants authorized to work for any employer within the United States.

What You'll Do:

LMS Administration & Learning Experience Optimization (Docebo)

• Serve as administrator for the organization's LMS, including course creation, learning paths, enrollments, reporting, and system maintenance.
• Maintain and improve the LMS course catalog to ensure content is organized, current, easy to navigate, and aligned to employee and manager needs.
• Improve the employee learning experience by making LMS content easier to find, navigate, and access through clear, user-friendly learning pathways.
• Partner with stakeholders to connect learning content to relevant skills, capabilities, roles, and development priorities.
• Support the creation of personalized learning experiences by organizing content into targeted pathways, recommendations, and audience-specific learning journeys.
• Generate and analyze LMS data to assess engagement, completion, learner behavior, and opportunities to improve the learning experience.
• Partner with IT, vendors, and internal stakeholders to identify and implement LMS enhancements that expand platform capability and strengthen learning adoption.

Global Onboarding Program & Manager-Led Curriculum

• Participate in the design, implementation, and continuous improvement of a standardized global onboarding experience.
• Assist in developing and operationalizing a manager-led onboarding curriculum, equipping people leaders with tools, templates, and guidance to effectively onboard new hires
• Partner with HR, TA, and business leaders to ensure onboarding is aligned to enterprise priorities and employee experience goals
• Build structured onboarding journeys combining formal training, manager-led activities, and on-the-job learning
• Track onboarding effectiveness and continuously refine the experience
• Create scalable toolkits, discussion guides, and resources that managers can use for ongoing development (e.g., coaching conversations, team learning sessions, skill-building activities)
• Support the adoption of a culture of continuous learning through manager enablement

Training Facilitation & Delivery

• Facilitate instructor-led training (ILT) and virtual sessions across onboarding, professional skills, and manager capability topics.
• Deliver engaging, high-impact learning experiences using adult learning principles.
• Adapt facilitation approaches for global, cross-cultural audiences.
• Support train-the-trainer efforts to scale delivery through business leaders.

Learning Content Development

• Design and develop learning content (ILT materials, e-learning modules, job aids, facilitator guides)
• Conduct needs assessments to identify development priorities
• Support creation of blended learning experiences (instructor-led, virtual, and digital)
• Ensure alignment with business priorities and talent strategy

Program Coordination & Operations

• Manage logistics for training programs (scheduling, communications, facilitation support)
• Coordinate global delivery across regions, time zones, and audiences
• Manage relationships with external learning vendors as needed
• Maintain learning calendars and communications

Measurement & Continuous Improvement

• Track and analyze learning metrics (participation, completion, feedback, outcomes)
• Collect stakeholder feedback and identify opportunities for improvement
• Continuously refine programs to improve adoption, engagement, and impact

Stakeholder Collaboration

• Partner with HRBPs, Talent Acquisition, and business leaders to support onboarding and development needs
• Act as a resource to managers for learning tools and development approaches
• Support broader talent and organizational initiatives through learning solutions

What You Bring:

• Bachelor's degree in Human Resources, Organizational Development, Education, or related field
• 5+ years of experience in Learning & Development or training roles
• Experience with LMS administration (Docebo)
• Proven experience facilitating instructor-led or virtual training
• Experience designing, developing and delivering onboarding and/or manager development programs
• Ability to enable and influence managers (not just deliver training)
• Program and project management skills
• Stakeholder collaboration and communication

Preferred:

• Experience in a global or matrixed organization
• Experience designing or supporting manager-led development programs or toolkits
• Familiarity with instructional design methodologies (e.g., SAM, LLAMA, ADDIE)
• Experience building blended learning solutions

Why work for us?

The work you do at McGraw Hill will be work that matters. We are collectively building experiences that will help shape the future of education. Play your part and experience a sense of fulfilment that will inspire you to even greater heights.

The pay range for this position is between $72,000 - $100,000 annually; however, base pay offered may vary depending on job-related knowledge, skills, experience, and location. An annual bonus plan may be provided as part of the compensation package, in addition to a full range of medical and/or other benefits, depending on the position offered. Click here to learn more about our benefit offerings.

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