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Lead Retail Associate, (PT - 25 Hours) - Dupont Rd., Fort Wayne, IN

The Salvation Army USA Central Territory
employee discount
United States, Indiana, Fort Wayne
Sep 09, 2026

Lead Sales Associate

Pay: $14.50 per hour Job Type: Part-Time, Regular Schedule: 25 hours per week, including evenings, weekends, and holidays as scheduled

Ready to Make a Difference?

At The Salvation Army Thrift Store, every sale helps fund our Adult Rehabilitation Program, transforming donations into hope and support for individuals in our local communities.

We're seeking an energetic, self-motivated Lead Store Sales Associate to support store operations, deliver outstanding customer service, and help advance our mission. If you're passionate about people, teamwork, and making a positive impact, we'd love to have you on our team.

What You'll Do

Sales & Operations



  • Support management with product sales and acquisition


  • Implement store opening and closing procedures


  • Handle banking and daily deposits


  • Execute strategies to meet product acquisition, production and sales goals


  • Manage product rotation process and inventory turnover


Customer Experience & Store Maintenance



  • Create an enjoyable shopping experience with positive customer service skills


  • Handle customer complaints as needed


  • Support store maintenance and appearance


  • Maintain displays and floor layout plans


  • Identify ways to improve store appeal


Leadership & Communication



  • Provide direction to staff in absence of management


  • Communicate effectively with store management regarding operations


  • Support implementation of policies and procedures


  • Document and report concerns in behavior or attitude


  • Assist others with basic register problem solving


What We Offer



  • Opportunity to make a positive impact in your community


  • Professional development and growth opportunities


  • Supportive and mission-driven work environment


  • Comprehensive benefits package


Training Provided



  • Paid training on register and store procedures


  • Ongoing coaching and support from store leadership


  • Opportunity to build retail and customer service skills


  • Professional development and growth opportunities


Why Join Us



  • Mission-driven work that supports programs in your community


  • On-the-job training


  • Team-oriented environment


  • Employee Discount, Employee Assistance Program, and more!


Join us and help change lives every day.

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