Business Intelligence Analyst Senior

Description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary:

The Senior Business Intelligence Analyst (BIA, Sr.) delivers expert-level analyses and insights that enhance organizational decision-making with a high degree of impact. As a member of the Care Access Analytics team, this role supports enterprise priorities that shape how patients access and experience care across UNC Health. The Senior Business Intelligence Analyst partners with operational, clinical, and executive leaders to solve complex business problems, translate data into actionable insights, and lead the development of innovative analytics and data visualization solutions that inform strategy and improve organizational performance. This role also collaborates across clinical, operational, technical, and analytics teams to advance enterprise analytics priorities and promote alignment with organizational data and analytics standards. Data Governance Stewardship role commitments are expected.

The Senior Business Intelligence Analyst has expert proficiency in SQL, data visualization software, and UI design. Primary responsibilities for the role include leading complex analytical initiatives and stakeholder engagements, healthcare analytics, scorecard & dashboard development, data development, project management for key initiatives, stakeholder requirements gathering, communications and presentations, mentorship, and training.

Responsibilities:

Communication, presentations, requirements gathering, and relationships - The BIA, Sr. acts as a key Business Intelligence & Analytics leader and liaison between hospital leadership, physician leadership, other clinical leaders, ISD, and other stakeholders. They ensure a tight linkage between the department's efforts and the organizational goals. The BIA, Sr. serves as a guide of the organization's business intelligence and data development priorities to internal constituents through formal and informal communications. The BIA, Sr. develops concise, insightful, and politically savvy communications. These are often in PowerPoint, but also in email and verbally via committee meetings, staff meetings, and working sessions. The BIA, Sr. also gathers, synthesizes, and conveys details of stakeholder requirements into a well-thought-out and effective end product which meets the end users' need.

Dashboard, data, and scorecard development - The BIA, Sr. leads the development of effective key performance indicators, management dashboards, and balanced scorecards that provide enhanced insight and improve organizational decision-making. The BIA, Sr. also ensures that proper data development principles and practices are followed in compliance with the HCS standards. Data security, availability, and reusability should be the top focuses for this position.
Healthcare analytics - The BIA, Sr. provides expertise in healthcare analytics support (financial, clinical & operational analytics) to generate insights that can be transformed into action and include a broad set of tools, processes, technologies, and stakeholders for collecting, integrating, accessing, and analyzing information. There may be fulfillment expectations of reporting and analytics requests.

Mentorship, training, and liaison to Central Analytics - The BIA, Sr. provides mentorship and training in both the analytical technique and quality of work by junior analysts. They will also be a trusted business intelligence advisor and support ad hoc training for other analysts throughout the organization. The BIA, Sr. may have direct reports and perform necessary HR functions associated with managing staff such as time and attendance, corrective action, and performance reviews. Additionally, the BIA, Sr. is a liaison to central analytics, ensuring that he or she follows necessary protocols, contributes feedback to enhancements, and engages consistently to ensure minimal duplication of effort.

Project management - The BIA, Sr. demonstrates efficient project management to clearly define projects, develop project plans, and set priorities for working teams.

Other information:
Education Requirements:
* Requires Bachelor's degree or equivalent combination of education and experience
Licensure/Certification Requirements:
Professional Experience Requirements:
* If Bachelor's degree in general degree, six (6) years of experience If a Bachelor's Degree in a STEM field (i.e. Engineering, Math, Computer Science, Analytics, etc.), then requires four (4) years of experience If Master's degree, requires four (4) years of experience If PhD, requires two (2) years of experience If Associates, requires twelve (12) years of experience If High School degree, requires fourteen (14) years of experience
Knowledge/Skills/and Abilities Requirements:
* SQL expertise Data visualization software and UI design expert proficiency Understands the importance and is capable of leveraging existing reusable data sources for visualizations and analytics before creating their own. When creating new assets they are expected to make them reusable. Advanced proficiency in optimizing reusable data sources for visualization and analyticsAdvanced proficiency of optimizing reusable data sources for visualization and analytics Intermediate proficiency in data architecture R/Python (other stat software) intermediate proficiency is preferred Stakeholder requirements gathering and presentation skills required Analytics or multidisciplinary team facilitation or project management at an advanced proficiency level is preferred Exemplifies UNC Health System Values

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: Care Access - Sustainment

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range:$44.56 - $64.06 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: US:NC:Morrisville

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.