SOCIAL WORKER/CASE MANAGER: INTAKE & ASSESSMENT UNIT

Washington County, located in West Bend, Wisconsin has an excellent opportunity for a full
time Social Worker/Case Manager. Under the general supervision of the Family Services Supervisor, this position provides primary intake duties as defined in Chapter 48 of the Wisconsin State Statutes to conduct child maltreatment investigations alongside child safety assessments. Works closely with community providers, law enforcement, and social workers to assess child safety and make CPS intake decisions.

• Bachelors or Masters degree from an accredited four-year college or university with a major in Social Work and the ability to be certified as a social worker in the State of Wisconsin within 6 months of hire. OR
• Bachelors or Master's degree in related field and two years' relevant experience Priority to candidates who have experience working with children and families in the capacity of child welfare, youth justice or mental health.
• Non-social work degreed candidates must be willing to successfully complete an accredited social work certificate program within three years and be certified as a social worker in the State of Wisconsin 6 months post completion of the program.
• Master degreed candidates are eligible for Senior Social Worker job class and consummate salary range.

• Social Worker/ Case Manager: $61,322--$69,909
• Senior Social Worker: $71, 175--$81,138

Washington County offers excellent benefits which include health, dental and life
insurance, Short Term and Long Term Disability; Medical and Dependent Flexible Spending
Accounts; Wisconsin Retirement System and Wisconsin Deferred Compensation (IRS 457);
Holidays and Paid Time Off (PTO); fitness center and tuition reimbursement.

Please visit our website at www.washcowisco.gov to complete our online application. If you
have any questions, please call (262) 335-4633. Thank you for considering Washington
County.

The primary function of this position is CPS Initial Assessment. This position is cross-trained on CPS intake (Access) and juvenile intake in order to meet the statutory requirements for intake under 48.067 and 938.067. CPS Initial Assessment is the process responding to child maltreatment reports that are screened-in per Chapter 48 and meet statutory requirement for a child abuse and neglect investigation.

The following duties are normal for this position. Job descriptions are not intended and should not be construed to be exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job; they are intended to be accurate reflections of those principal job elements.

Child Protective Services Initial Assessment Duties: In accordance with Chapter 48, conducts maltreatment investigations to determine if maltreatment occurred and to make a child safety decision under the WI Safety Intervention Standards. The investigation is completed within 60 days of the social worker receiving the case. Face to face interviews are conducted to collect evidence and information to make safety and maltreatment determinations. This position works closely with law enforcement to conduct these investigations. The social worker will use the information and evidence collected to determine if the child(ren) are in need of protection or services, if so, then the social worker will prepare necessary court documents to file a petition with the county attorney's office.

Child Protective Services Intake Duties: In accordance with s.48.981(3)(c), gathers information from reporter as to the alleged maltreatment, the function of the child(ren), parents, family unit and family's response to intervention. Gathers information from other providers or community resources as to the vulnerability of the child(ren). Provides written documentation and initial screening decision to the Family Services Supervisor for final screening decision and possible case assignment. If required, the intake social worker will respond mobile and make initial face to face contact to assess child safety and take protective action if necessary--- including developing and initiating safety plans or taking temporary physical custody of the child(ren). They may also be requested to assist an Initial Assessment Social Worker with transportation of a child at the time of taking temporary physical custody, medical appts, court hearings, etc. as needed.

Youth Justice Intake Worker Duties: In accordance with 938.067, the intake social worker will receive information from Law Enforcement when a youth is alleged to have committed a crime. The intake social worker will gather information from the law enforcement officer regarding the youth behavior, the surrounding circumstances and the outcome of the youth behavior. The intake social worker will review agency records and collateral information to make custody recommendations regarding the youth remaining in the home, going to a non-secure placement, or a secure placement in juvenile detention. If placement is warranted, the intake social worker will respond out and complete the temporary physical custody request.

The Initial Assessment Social Worker will make maltreatment and child safety decisions per Chapter 48 and uses the WI Safety Intervention Standards to make safety decisions when out in the field. The Initial Assessment Social Worker must be able to work independently in the field.

CPS Intake Decision Making: The social worker will assess the information received and make a recommendation to the Family Services Supervisor accepting for initial assessment any report which suggests that there is reason to believe a child under 18 years of age may have been subjected to treatment which meets a definition of abuse at s. 48.02(1), Stats., or the definition of neglect at s. 48.981(1)(d), Stats., or has been subjected to treatment that threatens the child with abuse or neglect and there is reason to believe that abuse or neglect will occur.

Juvenile Intake Decision Making, the social worker will assess the information received by law enforcement and per agency record check to make custody decisions for youth who are alleged to have committed a crime per 938.067. The Intake Social Worker will consult with the Family Services Supervisor regarding the custody decision.

There is daily interaction with families, law enforcement, legal professionals, hospital personnel, mental health professionals, schools, and other community providers.

Knowledge of Chapter 48 Children's Code and Wisconsin State CPS Standards for Access, Initial Assessment and Safety Intervention. Knowledge of Chapter 938 Juvenile Justice Code. Basic understanding of child development, childhood trauma, mental health and alcohol or drug addiction, knowledge of current social and economic problems and the way in which these issues affect families.

Exceptional telephone, communication and computer skills are essential to this position. Ability to multi-task completing several functions at the same time that coincide with one another. Ability to prioritize competing tasks in a rapid fashion. Ability to think critically and problem-solve in crisis situations and de-escalate conflictual situations. Work environment can be hostile, fast paced and at times highly volatile.

Ability to fulfill physical demands of job, sensory demands (seeing and hearing) and cognitive demands (concentration, conceptualization, memorization).

Washington County is recognized for our commitment to providing quality services to the
citizens of our community. Our team members embrace the challenge of meeting goals and
expectations. Every day we work to creatively problem solve, innovate and collaborate as a
team to meet customer needs and deliver solutions.

We create an environment for residents and businesses to enjoy our authentic quality of life
through a well governed and administered county dedicated to safe and secure communities;
economic growth and vitality; effective mobility and reliable infrastructure; and access to basic
needs.

Washington County strives to cultivate its rich heritage, vibrant economy and attractive
communities through the distinct values that define us.

Respect, Optimism, Integrity, Innovation, Compassion, and Collaboration.

Washington County is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities

Job Family : GOVERNMENT

Posting Start : 08/28/2026

Posting End : 12/31/9999

MINIMUM SALARY: $61,322.00