Salesforce Administrator / Developer

Shape the Future of Cybersecurity at Forescout

Every day cyberattacks threaten to disrupt hospitals, power grids, financial systems, and the infrastructure we all depend on. At Forescout, we build defenses that keep civilization running smoothly in an increasingly connected world.

For more than 25 years, Fortune 100 organizations, government agencies, and large enterprises have trusted Forescout as their foundation to manage cyber risk, ensure compliance, and mitigate threats. From power grids and healthcare systems to financial networks and transportation hubs, Forescout protects the critical infrastructure of our modern world.

What You Will Do

Forescout has an excellent opportunity for an engaging and employee-focused Salesforce Admin / Developer to join our high-energy, multi-cultural, world-changing team. In this role, you will be responsible for the following:

• The Salesforce Admin / Developer will be responsible for configuring and developing standard and custom solutions in Forescout's Salesforce environment.
• They will be responsible for enhancing and maintaining the functionality, security, data and application integrity and performance of the application while working as part of our Salesforce team.
• They will provide guidance to functional project team on the capabilities of Salesforce to support functional requirements and recommend best practices for configuration to meet those requirements. They will also estimate the level of effort to complete configuration tasks.

What You Bring to Forescout

• Configuration of standard and custom Salesforce solutions using Salesforce platform tools.
• Provide status updates and progress reports on projects and support tasks.
• Maintain compliance with corporate Access Control, Change Management and SDLC policies.
• Review and coordinate all configurations, enhancements and application installations.
• Work with business and project teams to identify root causes of production issues and configure solutions.
• Work with IT and business project teams to analyze complex business problems and provide guidance on how to best implement the solutions in Salesforce.
• Contributes to cross-functional projects that involve integration between Salesforce and other applications.
• Research system issues, identifying root causes and driving resolutions.
• Perform quarter/on demand environment refreshes (Prod to Stage, Dev).
• Monitor, audit & cost optimization of Salesforce and connected apps usage (licenses cost).
• At least 6 years of Salesforce platform experience.
• At least 4 years of Salesforce production support experience.
• At least 2 years of Salesforce Development experience.
• Understanding of Sales and Support processes.
• Strong understanding of Salesforce application administration (Lightning, custom objects, reports, workflows, assignment rules, Process Builder, Flows, Data security model etc.).
• Understanding of Salesforce Apex and VisualForce.
• Demonstrated analytical, problem-solving, organizational, interpersonal and communication skills.
• Strong time management skills with ability to juggle multiple cross-functional projects and deadlines.
• Understanding of Salesforce Agentforce.
• Experience using Salesforce data tools (Data Loader, Workbench).
• Experience with Atlassian products, Jira, Confluence.
• Strong attention to detail and excellent problem-solving skills.
• Strong understanding of Salesforce architecture, data model, security model, and declarative development tools.
• Experience with Salesforce Cloud experience a plus.
• Must have Salesforce Administrator certifications.
• Must have Salesforce Advanced Administrator certification.
• Salesforce Platform App Builder a plus.

What Forescout Offers You

• Competitive compensation and benefits, including coverage of 85% of employee and dependent health care premiums, 100% company-paid employee life and disability insurance premiums, a 401(k) match, generous flexible time off for U.S. employees, voluntary life, accident, and critical illness insurance options, employee assistance program, maternity and parental bonding leave, and more.
• A collaborative, innovative environment where you can help advance global security while working with leading technology.
• Leadership teams that take ownership of team growth, actively supporting development, career progression, and opportunities for employees to do their best work.

• Learn more @www.forescout.com.

Our Mission -Continuously identify, protect, and ensure the compliance of all cyber assets across the modern organization.

Our Values

• One Team- We all work together, and we all win together.
• Cyber Obsessed- We are curious about technology, and we are innovative and passionate about solving big programs.
• Customer Driven- We listen, we learn, and we make it right.
• Relentless- We're smart, determined, and find a way. We figure stuff out.
• Collaborative, without Ego- No one succeeds alone. We strive to be the humble person that people want to work with.

Thank you for taking the time to learn more about us. If this opportunity intrigues you, we encourage you to apply!

At Forescout, we are "Cyber Obsessed". We are committed to maintaining a secure environment for our customers, employees, and business operations. To support these efforts, candidates may be asked to complete job-related pre-employment screening and verification processes, to the extent permitted by applicable law. Depending on the role and location, these measures may include identity verification, employment verification, background screening, work authorization verification, and other lawful security-related checks. Forescout conducts these processes in accordance with applicable laws and regulations, including privacy and data protection requirements, and obtains any required notices, authorizations, or consent before conducting such screenings.

Notice Regarding the Use of Artificial Intelligence in Recruitment

As part of our recruitment process, we may use artificial intelligence ("AI") or automated decision-support tools to assist with reviewing applications, assessing job-related qualifications, matching candidates to role requirements, scheduling interviews, and supporting candidate evaluation. These tools are designed to assist our recruiters and hiring managers and are not the sole basis for hiring decisions. Qualified personnel review relevant candidate information and exercise human judgment throughout the recruitment process.

We are committed to the responsible use of AI and seek to deploy and use AI-enabled recruiting tools in accordance with applicable laws, regulations, and our internal governance standards.

NOTE TO EMPLOYMENT AGENCIES:We value the partnerships we have built with our preferred vendors. Forescout does not accept unsolicited resumes from employment agencies.

Forescout Technologies is proud to be an Equal Employment Opportunity Employer. We value and embrace diversity, equality, inclusion, and collaboration at the core of our "One Team" philosophy. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.