Intern - IT Digital Infrastructure

Role Purpose

The Digital Infrastructure Intern works alongside IT professionals to learn how servers, cloud technologies, operating systems, data protection, and infrastructure services work together to keep critical business applications running.

Key Responsibilities

• Assist with the support and maintenance of IT infrastructure, including servers, operating systems, and cloud-based technologies.
• Monitor system performance and assist with troubleshooting hardware, software, and infrastructure-related issues.
• Support projects involving infrastructure upgrades, technology implementations, and cloud migration initiatives.
• Assist with data backup, recovery, and business continuity activities.
• Document processes, technology solutions, and operational procedures.
• Collaborate with IT team members and business partners to support day-to-day technology needs.
• Participate in projects focused on automation, efficiency improvements, and emerging technologies.
• Present project findings and accomplishments to leadership at the conclusion of the internship.

Qualifications

Required Education, Skills & Experience

• Currently pursuing a bachelor's degree in computer science, information technology, computer information systems, or a related field
• Planning and project management skills
• Willingness and ability to learn new technologies on the job
• Proficient at functioning effectively within a team environment, presenting ideas and opinions in a respective and collegial manner
• General knowledge of Linux and Windows Operating System administration to be able to maintain the infrastructure environment

Key Competencies

BEHAVIORAL

• Building Organizational Talent*
• Building Partnerships
• Leading Teams
• Business Acumen
• Communication
• Courage
• Building Self-Insight
• Building Talent*
• Driving for Results
• Energizing the Organization
• Driving Execution
• Building Trusting Relationships
• Driving Innovation
• Planning and Organizing
• Safety
• Establishing Strategic Direction