New

Assistant Director of Ticket Operations

University of North Carolina Charlotte

$35,589 - $46,680

United States, North Carolina, Charlotte

Sep 17, 2026

Assistant Director of Ticket Operations

Please see Special Instructions for more details.

The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report.
The Search Committee will not contact references without first verifying permission with the finalist.
Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
Do not write 'see resume' on your application when
completing the job duties section.
UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/

Position Information

General Information

Vacancy Open to	All Candidates
Employment Type	Permanent - Full-time
If time-limited, note appointment end date
Hours per week	40
Months per year	12
Position Number	012579
NC Salary Grade Equivalency	NC08
Classification Title	University Program Associate - Contributing
Working Title	Assistant Director of Ticket Operations
Salary Range	$35,589 - $46,680
Anticipate Hiring Range	$35,589 - $42,436
FLSA Status	Non Exempt
Division	Athletics
Department	Athletics (Adm)
Work Unit	Athletics Admin/Support
Work Schedule	8:00 am - 5:00 pm; Monday - Friday with evening and weekend hours required in conjunction with scheduled athletic events.
Primary Purpose of Position	The primary purpose of the Assistant Director of Ticket Operations is to assist with the ticket operations of the Charlotte 49ers Ticket Office at UNC Charlotte.
Minimum Education/Experience	Required Minimum Qualifications: Bachelor's degree or equivalent combination of education and experience. All degrees must be received from appropriately accredited institutions. Note: Some state job postings state you can qualify by an 'equivalent combination of education and experience.' If that language appears above, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.
Essential Job Duties	Daily and event operations of the Charlotte 49ers Ticket Office at UNC Charlotte to include daily reporting and deposits of ticket revenues, maintaining accurate record-keeping, and presenting inbound and outbound ticket purchasing opportunities for multiple university athletic events based on established athletic department and athletic foundation policies.
Other Work Responsibilities	Works football game days and other assigned sports and special events. Manages home events for sports to be assigned. Assists with maintaining and updating ticketing hardware and software. Assists with game-day event ticket staff training and scheduling.
Departmental Preferred Experience, Skills, Training/Education	Experience in a college athletic ticket office. Proficiency with Paciolan ticketing software and experience with group sales and secondary ticket sales platforms.
Necessary Licenses or Certifications
Work Location	Athletic Ticket Office
Posting date	09/17/2026
Closing date	09/24/2026
Proposed Hire Date	10/05/2026
Contact Information
Special Notes to Applicants	The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report. The Search Committee will not contact references without first verifying permission with the finalist. Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions. Do not write 'see resume' on your application when completing the job duties section. UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/

Posting Specific Questions

Required fields are indicated with an asterisk (*).

*
How did you hear about this employment opportunity?
- UNC Charlotte Website
- HERC Job Board
- Inside Higher Education
- Mitratech Circa (formerly known as Local JobNetwork)
- Another Website
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Other
Where did you learn about this posting?

(Open Ended Question)
*
Do you have a Bachelor's Degree or an equivalent combination of training and experience?
- No
- Yes- I have Bachelor's Degree or Higher
- Yes - I have an Associate's Degree and at least two (2) years of experience related to the position
- Yes- I have a High School Diploma/GED and at least four (4) years of experience related to the position
*
Do you have professional experience working in a college athletic ticket office? If yes, please explain your experience.

(Open Ended Question)
*
Do you have professional experience working with Paciolan ticketing software, group sales, and secondary ticket sales platforms? Please explain your experience.

(Open Ended Question)

Applicant Documents

Required Documents

Resume / Curriculum Vitae
Cover Letter / Letter of Interest
Contact Information for References

Optional Documents