Service Coordinator

DeSHAZO, LLC
life insurance, vision insurance, paid holidays, short term disability, long term disability, 401(k)
United States, Illinois, Elgin
Sep 17, 2026
Apply Job Type Full-time Description The Service Coordinator position will report directly to the Branch Manager/Service Manager. This position will perform project management and administrative work related to aftermarket field service operations. Job Duties: * Assist service manager with customer calls and technician scheduling. * Ensure adequate equipment is onsite for project completion. * Research and procure parts and supplies as needed for project completion. * Review service tickets for completion and accuracy. * Work closely with office administration for timely billing / invoicing of customers. * Review inspection reports and communicate findings to customers. * At times be able to travel with technicians to observe progression of projects and communicate in person with customers. * Any other duties that may be required. Minimum Requirements: * Must have at least 1 year of experience in an administrative role, industrial setting a plus. * Be able to effectively monitor multiple projects, with multiple deadlines, at once. * Adequately assign technicians and other resources to projects based on priority level. * Proficient at Microsoft Office software as well as other related computer programs. * Ability to learn Deshazo specific software quickly. * Communicate effectively and professionally with customers, vendors, and coworkers. WORKING CONDITIONS: * This job operates in a professional office environment. * This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. * Lift lifting of packages no more than 15 lbs. BENEFITS AVAILABLE: * Medical / Dental / Vision Insurance * 401k plan with match * Company-paid short term disability insurance * Long term disability insurance available * Company-paid basic life insurance * Employee assistance program * Additional life insurance available * 9 paid holidays * PTO Program * Tool purchase program * Weekly pay periods with direct deposit * Competitive pay Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Other Protected Category DeSHAZO's Mission: DeSHAZO is committed to elevating our clients' business needs through custom-built cranes and tailor-made automation systems. We enhance our products by providing expert inspections, repairs, modernizations or rebuilds.