Outbound Telesales Representative

Join a leading global technology innovator dedicated to empowering every person and every organization to achieve more. This company is at the forefront of driving digital transformation, delivering groundbreaking solutions that impact industries worldwide. You will be an integral part of a dynamic team focused on delivering end-to-end operational support, ensuring seamless experiences for stakeholders, efficient service management, and high-quality program execution.

About the Role: Outbound Telesales Representative

Are you a driven sales professional with a passion for technology and a knack for building relationships? We are seeking an enthusiastic Outbound Telesales Representative to join our high-performing team. In this pivotal role, you won't just be selling; you'll be a key player in operational excellence initiatives, directly contributing to service delivery, process improvement efforts, and cross-functional program execution. Your impact will be felt across the organization as you connect businesses with solutions that drive their success, helping them reduce costs and increase sales. This is an exciting opportunity to leverage your sales expertise and structured approach to make a tangible difference in a fast-paced, innovative environment.

Key Responsibilities

• Recommend products to customers, based on their unique needs and interests.
• Proactively contact regular and prospective customers to demonstrate products, explain features, and solicit orders.
• Estimate or quote prices, credit or contract terms, warranties, and delivery dates accurately.
• Provide customers with essential product samples and catalogs.
• Consult with clients after sales or contract signings to resolve problems and provide ongoing support, fostering long-term relationships.
• Identify prospective customers through various channels, including business directories, existing client referrals, and industry events.

Must-Have Qualifications

• Bachelor's degree in marketing or equivalent training.
• 5-7 years of experience in a sales or operational support role.
• Proven verbal and written communication skills, with the ability to articulate complex information clearly.
• Strong negotiation, customer service, and interpersonal skills.
• Ability to work independently, manage time effectively, and prioritize tasks in a fast-paced environment.
• Basic mentoring skills to provide support and constructive performance feedback.
• Solid knowledge of principles and methods for showing, promoting, and selling products or services.
• Demonstrated strong organizational skills and a structured, analytical approach to problem-solving.

Nice-to-Have Qualifications

• Prior technology sales experience.
• Strong operational experience, contributing to seamless service delivery.
• Experience with pipeline management and quote management activities.
• Track record of working in a KPI-driven environment.
• Exceptional organizational skills and a highly structured, process-oriented mindset.

About Aquent Talent

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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