Manager, Sales Commissions

Job Description

Join Global Payments as a Manager, Sales Commissions and play a critical role in shaping the compensation programs that support thousands of sales professionals worldwide. In this highly visible leadership role, you'll partner across Sales, Finance, HR, Revenue Operations, and Executive Leadership to ensure commission programs are accurate, scalable, strategic, and aligned with business objectives. If you're passionate about operational excellence, data-driven decision making, and developing high-performing teams, this is an opportunity to make a significant impact.

• Lead, coach, and develop a high-performing team responsible for sales commissions administration and operations.
• Oversee the accurate and timely calculation, validation, and payment of sales commissions and incentive compensation programs.
• Ensure commission processes, controls, and governance practices meet business, compliance, and audit requirements.
• Partner closely with Sales, Finance, HR, Revenue Operations, and Legal teams to implement and administer compensation programs.
• Deliver executive-level reporting and insights on commission performance, attainment trends, and program effectiveness.
• Drive operational excellence through automation, process improvements, and continuous optimization initiatives.
• Lead strategic projects including compensation plan harmonization, operating model enhancements, system implementations, and transformation efforts.
• Manage escalations and complex compensation matters while providing exceptional stakeholder support.
• Serve as a trusted advisor to business leaders on commission governance, administration, and industry best practices.
• Identify opportunities to improve scalability, efficiency, reporting capabilities, and the overall seller experience.

• Bachelor's degree in Business, Finance, Accounting, Economics, or a related field.
• 10+ years of experience in sales compensation, commissions operations, incentive compensation, or a related discipline.
• 3+ years of people leadership experience in a fast-paced and complex business environment.
• Experience supporting sophisticated sales compensation programs for large sales organizations.
• Strong analytical, operational, and project management skills.
• Ability to influence cross-functional stakeholders and drive alignment across multiple business functions.
• Proven success leading through change and delivering measurable business outcomes.
• Experience managing executive-level stakeholders and resolving complex compensation matters.
• Strong communication, presentation, and relationship management skills.
• A continuous improvement mindset with a focus on process excellence and operational scalability.

• Experience supporting sales organizations with 1,000+ sales professionals.
• Experience managing global sales compensation programs and supporting geographically dispersed teams.
• Xactly Incent administration, configuration, implementation, or optimization experience.
• Experience leading compensation transformation, plan harmonization, or operating model redesign initiatives.
• Experience with large-scale systems implementations and process automation projects.
• Proven success partnering across Sales, Finance, HR, Revenue Operations, Legal, and Executive Leadership teams.
• Advanced reporting, analytics, and business intelligence experience related to sales performance and incentive compensation.

The Sales Commissions team serves as a strategic partner to the business by ensuring compensation programs are administered accurately, efficiently, and in alignment with company objectives. The team supports a large and complex global sales organization, delivering governance, analytics, operational excellence, and continuous improvement initiatives that enable sellers to focus on driving growth. Through collaboration, innovation, and operational rigor, the team helps create a best-in-class seller experience while supporting the company's long-term success.

Globalpayers think like a client, act like an owner, and win as one team. We embrace accountability, innovation, and continuous learning, always looking for opportunities to improve the way we serve our customers and support our employees. We empower our teams to make an impact, grow their careers, and help shape the future of payments. If you're ready to lead meaningful change while supporting a world-class sales organization, we'd love to hear from you.

EEOC Statement

Global Payments is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.

If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.

Washington Candidates: Click here for information on the Fair Chance Act.